Joshua Macholl
Camillus,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
ASSISTANT MANAGER & SALES ASSOCIATE
HALLINANS WINE AND LIQUOR
Syracuse, NY
08.2015 - Current
- Provide superior customer service via face to face, inbound and outbound telephone calls, and online ordering
- Completed daily schedule to provide timely and effective production of daily business operations
- Serve as the first point of contact for new employees to assist in acclimating to the company, provides new employee training and provides detailed information on company policy, procedures, and processes
- Maintains inventory records and financial records to include daily register till counts and billing ledgers as well as all receiving paperwork for all purchases and other logs; enters, updates and retrieves information from a variety of computer systems/databases
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Properly maintain cleanliness and organization throughout the establishment to stay up to date with New York State Health codes and regulations
- Completed scheduling for daily shipping and receiving of all store orders
- Ability to identify concerns of customers and ensure suitable resolutions.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Manufacturing Associate
Comfort Windows
Liverpool, NY
06.2023 - 02.2024
- Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
- Record data from each shift for record keeping purposes as required by company policy.
- Ensure compliance with all applicable health and safety regulations when operating machinery.
- Train new employees on proper operation of machines used in the manufacturing process.
- Communicated with co-workers to improve unit production.
- Maintained production facilities at high standard of cleanliness and organization to improve quality of products.
- Inspected finished products to verify conformance with customer requirements.
- Operated machines and performed production tasks to manufacture company products.
BAR-BACK
GREEN GATE INN
Camillus, NY
05.2014 - 06.2015
ASSISTED LIVING AID
CAMILLUS RIDGE TERRACE
Camillus, NY
06.2013 - 05.2014
Education
BACHELOR'S DEGREE IN CRIMINOLOGY -
SUNY CORTLAND
05.2020
Skills
- Computer proficient, including Microsoft Office, Outlook
- Excellent communication skills
- Leadership, teamwork, problem-solver, and collaborator
- Quick learner with ability to work under pressure in fast-paced environments
- Utilize critical thinking with little to no direct supervision
- Fluent in multiline telephone systems
- Excellent workload and time management skills
- Dedicated to providing exceptional customer service
- Excellent organizational skills
- Collaborative skills working in a team environment
- Conflict resolution skills
Timeline
Manufacturing Associate
Comfort Windows
06.2023 - 02.2024
ASSISTANT MANAGER & SALES ASSOCIATE
HALLINANS WINE AND LIQUOR
08.2015 - Current
BAR-BACK
GREEN GATE INN
05.2014 - 06.2015
ASSISTED LIVING AID
CAMILLUS RIDGE TERRACE
06.2013 - 05.2014
BACHELOR'S DEGREE IN CRIMINOLOGY -
SUNY CORTLAND