Joshua Manke
Ashland,Ohio
Summary
Great leader and fast learner, strong in decision-making and problem-solving, honed through roles at Penn Station and Fosters Property Maintenance as well as Home hardware. Excelling in customer service and employee training at Penn Station, building and preparing lawn and yard equipment at home hardware. I've significantly enhanced team performance and efficiency. Skilled in operating mechanical tools, I bring a lot of technical knowledge and interpersonal skills to drive success in the workplace.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Penn Station
Ashland, OH
03.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Landscaping Crew Member
Fosters Property Maintenance
Mansfield, OH
06.2024 - 08.2025
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
Stock/yard
Farm And Home Hardware
Ashland, OH
04.2023 - 02.2024
- Build mowers weed eaters and prep lawn equipment for sale.
- Move, load and stock mulch rock and cement using a forklift
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Ashland High School
Ashland, OH06.2024
Skills
- Decision-making
- Customer service focus
- Employee training
- Power and hand tools
- Mechanically inclined
- Problem solving
- Working in various environments
- Fast learner
Certification
Customer service
Timeline
Landscaping Crew Member
Fosters Property Maintenance
06.2024 - 08.2025
Shift Manager
Penn Station
03.2024 - Current
Stock/yard
Farm And Home Hardware
04.2023 - 02.2024
Ashland High School