Summary
Overview
Work History
Education
Skills
Interests
Timeline
AdministrativeAssistant

Joshua Mankins

Falling Waters

Summary

  • Driven sales professional with extensive experience in door-to-door sales, customer service, and small business operations
  • Recognized for establishing strong client connections, offering customized service, and reliably achieving or exceeding sales goals.
  • Brings a proven ability to learn products quickly, handle objections with professionalism, and guide customers through high-value purchasing decisions.
  • Developed customer service skills in a fast-paced, customer-focused environment.
  • Demonstrated ability to manage customer interactions, handle transactions, and resolve issues efficiently.
  • Seeking to transition into new field, utilizing extensive customer service expertise and strong adaptability to tackle emerging challenges
  • Committed to enhancing CarMax's reputation for transparency and prioritizing customer-centric car buying experiences.

Overview

15
15
years of professional experience

Work History

Food Truck Operator

Self-employeed
Hagerstown
01.2017 - Current
  • Directed food truck operations and oversaw daily service activities, promoting efficient workflow and enhancing customer satisfaction.
  • Crafted and managed a rotating menu, upholding quality and consistency.
  • Provided excellent customer service, resolving customer complaints quickly and professionally.
  • Upheld health and safety standards, ensuring adherence to local food service regulations.
  • Managed inventory, supply ordering, and vendor relationships to facilitate seamless service.
  • Elevated business visibility via social media and local events, enhancing customer base and revenue.

Machine Operator

ASSA ABLOY Door Group
Williamsport
07.2021 - 12.2023
  • Operated machinery to ensure efficient production flow.
  • Assisted in maintaining equipment to promote safety and reliability.
  • Worked alongside team members to reach daily production goals.
  • Adhered to comprehensive guidelines to control machines accurately and manufacture high-quality products.
  • Troubleshoot malfunctions in equipment or processes.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Record production information such as quantities produced and materials used on daily logs.

Landscaper

Family Business
Martinsburg
02.2010 - 05.2015
  • Conducted door-to-door outreach to promote landscaping services and generate new leads
  • Built strong customer relations through clear communication, active listening, and professional service.
  • Arranged estimates, issued quotes, and contacted potential clients to achieve sales closure.
  • Addressed customer inquiries, concerns, and feedback with professionalism and effective problem-solving expertise.
  • Surpassed weekly targets for new customers and referrals through tailored service and dedication
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.

Education

High School Diploma -

Hedgesville High School
Hedgesville, WV
05-2005

Skills

  • Quick learner with a strong interest in vehicle features, specs, and finance options
  • Skilled in identifying customer needs and matching them with the right product or solution
  • Maintains professionalism in high-pressure environments
  • Persuasive communicator with a proven ability to overcome objections and close deals
  • Ability to quickly learn and explain product features, benefits, and financing options
  • Skilled at presenting options clearly and guiding customers through the decision-making process
  • Understands the importance of vehicle value, trade-ins, and upselling relevant add-ons or warranties
  • Patience and empathy
  • Strategic negotiation skills
  • Self-motivated and dependable, with experience working independently and in teams
  • Strong attention to detail with scheduling, inventory, and record keeping

Interests

  • Passionate about high-performance vehicle modification and engine swaps.
  • Currently researching and planning a Dodge Charger Hellcat engine swap into a Chrysler 300.
  • Follow modern Mopar builds and custom swap communities to stay inspired and informed.
  • I have a passion for photography and editing photos.

Timeline

Machine Operator

ASSA ABLOY Door Group
07.2021 - 12.2023

Food Truck Operator

Self-employeed
01.2017 - Current

Landscaper

Family Business
02.2010 - 05.2015

High School Diploma -

Hedgesville High School

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Joshua Mankins