Joshua Mariano Ortiz
Staten Island,NY
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success. Performance-driven Associate with a stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Macy's
New York, NY
10.2023 - 11.2024
- During my year in Macy's I followed a different routine compared to my time at a fast food industry
- As a sales associate for Levi's department I provided customer support with their purchases and had to familiarize myself with not only my product but others around me to broadened my scene of familiarity
- In this way customers could look for me a guide and I can help with any purchases that comes to thought
- The time working for Macy's has heighten my skills of communication to not only customers but to my fellow co-workers and mangers
- In this department we work together as a team and help each other through our rough edges
Cashier
Pizza Village Cafe II
Belleville, NJ
07.2021 - 09.2022
- Provided exceptional customer service and collaborated effectively with new coworkers in a fast-paced environment.
- Processed customer orders, prepared food items, and handled payments efficiently in a full-service establishment.
- Adapted quickly to new routines and policies, ensuring seamless service transition in a new work environment.
Cashier
Pizza Village Cafe
Newark, NJ
05.2020 - 07.2021
- I was a counter attendant at Pizza Village cafe for around a couple of years
- I also helped serve over a thousand customers, provided satisfactory food service, and created a good work environment for those around me
- Toward the end of my time at Pizza Village I was transferred to their 2nd location
Education
Bachelor Degree - Mechanical Engineering
New York City College of Technology
Brooklyn, Ny01.2025
Skills
- Leadership
- Communication
- Time management
- Commutative
- Multitasking
- Phone Etiquette
- Organization Skills
- Sales
- Mathematical skills
- Customer service
- Adaptability
- Flexibility
- Analytical skills
- Fast learner
- Active listening
- Retail merchandising expertise
- Teamwork and collaboration
- Sales training
- Cash handling
- Problem-solving
- Listening skills
- Product guidance
- Sales expertise
- Excellent people skills
- Positive and professional
- Friendly and outgoing
- Flexible schedule
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
FOUNDATIONS OF DIMENSIONING AND TOLERANCING
- Achieving design intent is the goal of GD&T, and an understanding of Dimensioning and Tolerancing helps you create part designs that meet real-world specifications. These foundational lessons cover the basics for part design to make sure that requirements are met without excessive costs or production time.
- Certificate issued on OCT 17, 2023 by SOLIDProfessor
References
References available upon request.
Timeline
Sales Associate
Macy's
10.2023 - 11.2024
Cashier
Pizza Village Cafe II
07.2021 - 09.2022
Cashier
Pizza Village Cafe
05.2020 - 07.2021
Bachelor Degree - Mechanical Engineering
New York City College of Technology