Joshua Markley
Independence,Mo
Summary
Dedicated, adaptable, and purpose-driven Warehouse Supervisor with proven experience in managing operations, coordinating logistics, and leading teams. Demonstrated ability to improve efficiency and streamline procedures for enhanced productivity and performance. Notable impact includes implementing cost-saving strategies and enhancing warehouse workflow in previous roles.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
URBN
08.2022 - Current
- Delegated work to staff, setting priorities and goals.
- Oversaw compliance with safety and quality standards, significantly reducing incident rates.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Identified areas of improvement and developed strategies to increase efficiency.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Led team of 25 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Operations Manager
KM TACTICAL
12.2020 - 08.2022
- Started receiving, packing, and shipping analytics to ensure efficiency.
- Cross-platform (eBay, Etsy, website) listing of new inventory.
- Implementation of the warehouse location system.
- Re-slotted inventory based on throughput, cycle counted as re-slotted.
- Implementation of back stock locations.
- Mitigated business risks by working closely with staff members and assessing performance.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed key performance indicators to measure effectiveness of operational processes.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
Operations Supervisor
GUITAR CENTER
02.2016 - 04.2020
- Worked in multiple departments while at GC
- I started in ship alone where I had built a strong relationship with our transportation vendors
- I volunteered to work the overnight weekend shift during peak season
- Moved to bulk shipping where I took over supply ordering
- Was on the safety committee
- Had the lowest incident rate of any supervisor every year
- Works with shipping carriers for pick-ups, deliveries, and supplies
- Coordinates commercial invoices on international orders with UPS, DHL, FedEx, ABF, and R&L
- Work with ABF and R+L carriers arranging freight shipments
- Works with FedEx creating bill of lading for freight shipments
- Working in a high-volume warehouse shipping between 6,000 to 22,000 DTC orders per day
Operations Manager
ZUMIEZ
05.2012 - 01.2016
- Developed key performance indicators to measure effectiveness of operational processes.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Worked effectively in team environments to make the workplace more productive.
- Built strong operational teams to meet process and production demands.
Education
A.A.S - Business Administration, English
BLUE RIVER COMMUNITY COLLEGE
05.2012
Skills
- Solution Development and Deployment
- KPI tracking
- Incident reporting
- Employee engagement
- Logistics expertise
- UPS WorldShip
- Microsoft Office Suite
- Training & Development
- WMS (Multiple Versions)
- Data Analysis
- Safeguarding the Culture
- Teaching & Learning
- Employee Rewarding & Recognition
- Eliminating Barriers
- Performance monitoring
- Staff supervision
Timeline
Operations Supervisor
URBN
08.2022 - Current
Operations Manager
KM TACTICAL
12.2020 - 08.2022
Operations Supervisor
GUITAR CENTER
02.2016 - 04.2020
Operations Manager
ZUMIEZ
05.2012 - 01.2016
A.A.S - Business Administration, English
BLUE RIVER COMMUNITY COLLEGE
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