Joshua Martin
Billings,Montana
Summary
Reliable commercial Ready Mix Driver bringing over 4 years of concrete delivery experience. Knowledgeable about safety procedures and boom arm positioning and pouring. Solves problems independently and demonstrates superior work ethic. Manages competing workloads and deadlines. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Ready Mix Driver
Knife River
Billings , Montana
2019.05 - Current
- Checked vehicle's fluid levels, tires, brakes, and other safety equipment.
- Loaded concrete mix into ready-mix truck according to customer specifications.
- Drove ready-mix truck safely to job sites in a timely manner while obeying all traffic laws.
- Ensured that all required documents were completed accurately and on time.
- Ensured clear communication of delivery times and locations with dispatchers.
- Developed and strengthened client relationships to support company service and business objectives.
Shift Manager
McDonald's Restaurant
Billings , Montana
2018.01 - 2019.05
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Resolved conflicts between staff members in a professional manner.
- Managed daily cash intake by counting out registers and tabulating profits.
- Upheld company standards and compliance requirements for operations.
Route Sales Driver
Coca Cola Refreshments
Billings , Montana
2010.03 - 2017.11
- Provided excellent customer service to ensure satisfaction with product quality and delivery times.
- Developed strong relationships with clients by providing superior customer service.
- Assisted with merchandising activities such as stocking shelves and setting up displays.
- Collected payments from customers upon completion of delivery services.
- Attended weekly meetings and training sessions as required by employer.
- Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions.
- Promoted positive relationships with customers to maintain consistent sales.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Line Cook
Fuddruckers
Billings , Montana
2005.02 - 2011.01
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Grilled and deep fried various foods from meats to potatoes.
- Set up and performed initial prep work for soups, sauces and salads.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Education
High School Diploma -
Skyview High School
Billings, MT2006-06
Skills
- Customer Relations
- Safe Driving Practices
- Invoicing understanding
- Schedule Coordination
References
References available upon request.
Timeline
Ready Mix Driver
Knife River
2019.05 - Current
Shift Manager
McDonald's Restaurant
2018.01 - 2019.05
Route Sales Driver
Coca Cola Refreshments
2010.03 - 2017.11
Line Cook
Fuddruckers
2005.02 - 2011.01
High School Diploma -
Skyview High School
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