Joshua Martinez
Ceres,CA
Summary
Highly driven and passionate individual who has taken multiple years of experience to become a high quality employee. Capable of multitasking with efficiency to meet deadlines. Great ability to communicate with colleagues to maintain office productivity. Ability to create great relationships with students, parents, and staff through communication and problem solving.
Overview
5
5
years of professional experience
Work History
Personnel Technician
Ceres Unified School District
Ceres
2022.09 - Current
- Maintained and improved filing systems for confidential employee records, Workers' Comp Files, Negotiations items, and Covid-19 reports
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer phone calls promptly to avoid on-hold wait times. Responded to customer requests and concerns for both English and Spanish speaking customers.
- Built strong rapport with administrators and secretaries throughout the District through clear communication and quick turnaround.
- Improved office efficiency by cross training and assisting others in my department.
- In regards to Workers' Comp, Maintained accurate records of all claim activities including reports, correspondence, investigations, and settlements.
- Partnered with outside companies in the preparation and organization of Workers' Comp files.
- Facilitated contract negotiations for both CSEA and CUTA.
- Complete District wide Covid-19 reports on a weekly basis.
- Mastered the ability to juggle multiple tasks at once in order to meet deadlines and maintain a high quality of work.
- Facilitated in organizing large scale events to boost employment in the ASES Program.
Secretary
Ceres Unified School District
Ceres , CA
2021.07 - 2022.09
- Collaborated with Personnel to onboard and clear ASES applicants. Scheduled appointments and conducted follow up calls to aid candidates through the hiring process.
- Answered multi-line phone system and greeted customers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained and audited attendance reports across 17 school sites.
- Entered and audited payroll timesheets for over 150 ASES employees.
- Supported ASES sites on a daily basis to train new Rec Leaders and Supervisors.
- Cross trained with coworkers to improve office efficiency and widen my skill set.
Recreational Leader/Supervisor
Ceres Unified School District
Ceres , CA
2019.11 - 2021.07
- Developed positive and productive relationships with students, parents, and staff.
- Supervised groups of up to 200 students from arrival to departure at the end of the day.
- Planned and supervised enrichment activities for students grades K-8.
- Coordinated and assisted staff to better cater to student's needs and maintain student safety
- Trained and supervised a team of Recreational Leaders and Para's to ensure the ASES program is run smoothly.
- Followed District protocol in regards to student discipline. Completed investigations and reports.
- Maintained clear communication with Administrators and Parents.
Education
High School Diploma -
Central Valley High School
Ceres, CA2018-06
Skills
- Client correspondence
- Status updates
- Customer satisfaction
- Complaint response
- Reading comprehension
- Large scale event planning
- Bilingual (Spanish)
- Strong multitasker
- Analytical and critical thinker
- Employee Relations
- Training development
Accomplishments
- CUSD Leadership Academy graduate. Class of 2023/2024
- 5 star customer service recipient.
- Cindy Virtue making a difference award 2014.
Languages
Spanish
Native/ Bilingual
Timeline
Personnel Technician
Ceres Unified School District
2022.09 - Current
Secretary
Ceres Unified School District
2021.07 - 2022.09
Recreational Leader/Supervisor
Ceres Unified School District
2019.11 - 2021.07
High School Diploma -
Central Valley High School
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