Joshua Mayo

• Managed documentation and records, improving retrieval efficiency for team members.
• Trained junior clerks on operational procedures, fostering a supportive learning environment.
• Implemented system updates, enhancing data management and reporting capabilities.
• Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
• Improved office efficiency by streamlining filing systems and organizing essential documents.
• Reduced errors in document handling by implementing a thorough review process before submission or distribution.
• Placed supply orders and restocked office items.
• Applied abilities in Word, and Xcell.
• Compiled and analyzed data to produce reports.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Proved successful working within tight deadlines and a fast-paced environment.

• Processed and evaluated claims for accuracy and compliance with policy guidelines.
• Utilized claims management systems to track and resolve discrepancies efficiently.
• Conducted thorough investigations on complex claims to ensure fair resolution.
• Collaborated with team members to improve communication, resulting in a more productive work environment.
• Checked documentation for accuracy and validity on updated systems.

• Operated commercial dishwashing machines to ensure cleanliness and sanitation of kitchenware.
• Maintained a clean and organized workspace to enhance operational efficiency during peak hours.
• Collaborated with kitchen staff to prioritize dish cleaning tasks based on service demands.
• Trained new team members on proper dishwashing techniques and safety protocols.

Completed basic training and began tech school before receiving an honorable medical discharge due to injuries in my legs.