Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
BusinessAnalyst

Joshua McCoy

Network Engineer
FL

Summary

Hardworking and Enthusiastic Network Engineer. Very capable technician pursuing a highly rewarding career in a challenging and healthy work environment to be able to utilize cultivated skills and knowledge efficiently for personal and organizational growth.

Overview

23
23
years of professional experience

Work History

Network Engineer

SAIC
Eglin AFB, FL
04.2018 - Current
  • Active TS/SCI clearance.
  • Single point of contact liaison for all Air Force Research Lab classified and unclassified networks.
  • Integrates fixed wireless connectivity into facilities lacking access to terrestrial high-speed networks.
  • Sole Network Engineer for Virtual Warfare Air Munitions Simulator at Eglin AFB, FL totaling $4 Million Dollars for all IT Implementations.
  • Generates all documentation such as topology, functional architecture, tempest and PPS for all internal and external enclave networks.
  • Maintains updated hardware inventories of all networking equipment and assets.
  • Provide implementation and support of SNMP monitoring software and other network monitoring tools.
  • Monitors network capacity and performance to diagnose and resolve complex network problems.
  • Responsible for configuring of Encryption devices, Firewalls, Switches, Routers, Servers, Computers, and all Mission Essential End Devices.
  • Provides Network Management Support of Windows Servers and managing tasks for end user workstations as well as fundamental Linux administration tasks.
  • Collaborates with Vendors such as Cisco, Dell, Fortinet and Penguin Computing (Cumulus) to select and install various hardware to optimize network performance and uptime.
  • Provides network support services for devices such as hubs, bridges, routers and other hardware.
  • Initiates and manages network test facilities to verify network hardness and resilience.
  • Created VPN infrastructure for 50 workers, allowing for secure remote connections.
  • Escalates emergency technical issues beyond scope to maintain optimum up-time.
  • Recommends options for remote access, network appliances, servers and directory services security.
  • Provides complete end-to-end engineering and installation of route-based IP network solutions.

Senior IT System Administrator

Oasis Systems
Eglin AFB, FL
05.2015 - 04.2018
  • Established and maintained software testing environment to check and certify COTS/GOTS software for use on NIPR, SIPR, and DREN networks through AFNIC EPL certification process.
  • Completed all documentation to approve and accredit AFRL Enclave Systems through internal Risk Management Framework process.
  • Developed and maintained custom IA controls for all AFRL Enclave systems.
  • Provided end to end software and hardware support to over 200 computing and networking devices DREN network.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Installed and upgraded Windows, Linux, internal and third party software programs for over 200 data centers.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Completed reports detailing network and systems performance, costs and downtime issues.
  • Implemented corrective plans of action for network performance issues, including availability, utilization and latency.
  • Coached and mentored employees and offered constructive feedback for performance improvement.
  • Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Kept software licenses current for all computers and mobile devices.
  • Orchestrated integration and communication of software upgrades.

Senior Systems Administrator

L3 Communications
Hurlburt Field, FL
01.2011 - 05.2015
  • Provided Tier II support for all hardware such as desktops, laptops, printers, and MFDs.
  • Performed Install, Move, Add, Change (IMAC) requests for all network hardware.
  • Created, documented, and escalated tickets in Remedy to meet system level agreements.
  • Imaged and configured clients with standard desktop configurations on NIPR/SIPR networks.
  • Troubleshot and resolved intermediate network TCIP/IP, DHCP, and DNS issues.
  • Coordinated with Network Engineers to configure and install Cisco VoIP technologies.
  • Performed daily Active Directory tasks.
  • Managed on-set creation and deletion of all printers on multiple Windows 2003/2008 servers.
  • Analyzed SCCM logs for successful install completion of patches and updates.
  • Installed Enterprise anti-virus software on client workstations in accordance of compliance verification.
  • Setup and configured VPN client software on laptops for remote users.
  • Created basic PowerShell scripts to assist with gathering hardware asset information.

Desktop Support Technician

L3 Communications
Hurlburt Field, FL
01.2009 - 01.2011
  • Provided on-sight hardware support for over 300 Military and Civilian Personnel at 1SOCES.
  • Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
  • Assisted users to setup MS Office 2010 email accounts, org mail boxes, and PST files.
  • Configured hardware, devices and software to set up work stations for employees, to include AutoCAD, Trimble and ESRI Products on Dell Server Workstations.
  • Inventory Management for 21 ADPE accounts comprising of over 1200 IT assets.
  • Managed and maintained all folder and user permissions across 13 Civil Engineering Sharepoint sites.
  • Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and AFI policies and procedures.
  • Troubleshot and configured Hewlett Packard and Xerox printers and plotters.
  • Purchased, setup and installed new computers.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Uploaded new software, rolled out updates and applied patches to servers 2012.

Network Infrastructure Systems Craftsman

United States Air Force
Eglin AFB, FL
09.1999 - 09.2009
  • Supervised, troubleshot and maintained complexities of various Tactical Air Operations Modules.
  • Implemented proper repairs and maintenance for all Joint Tactical Information Distributions Systems or JTIDS for home base and while in deployed locations.
  • Forecasted training schedules, conducted training sessions and documented training records for unit personnel.
  • Inventoried and managed Equipment Account and Cryptographic Devices totaling $40 Million Dollars in asset value.
  • Conducted pre-deployment and post-deployment Quality Assurance inspections of tactical equipment.
  • Provided Equipment Turn-ins with proper documentation for base Supply.
  • Coordinated maintenance efforts amongst multiple work centers while assigned to MOC.
  • Supervised HAZMAT, bench stock, and consolidated toolkit programs.
  • Continued Operational Support for Tactical Air Modules and Data Systems while in hostile environments.
  • Coordinated preventative maintenance schedules, cannibalization and tracked parts on order for tactical equipment while in hostile environments.
  • Lead NCO for implementing setups and configurations of all digital and analog voice communications for Eglin's 728 Air Control Squadron both at home base and while in deployed locations.

Education

Some College (No Degree) - Network Operations And Security

Western Governors University
Salt Lake City, UT

Skills

Organized and detail-oriented

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Additional Information

  • Willing to relocate: Rhode Island, Massachusetts, New Hampshire
  • Certifications and Licenses CompTIA Security+, CompTIA A+, Top Secret Clearance TS/SCI Secret Clearance

Interests

Gaming

Crypto

Science

Space Exploration

Building Custom Computers

Spending time with my Family

Timeline

Network Engineer

SAIC
04.2018 - Current

Senior IT System Administrator

Oasis Systems
05.2015 - 04.2018

Senior Systems Administrator

L3 Communications
01.2011 - 05.2015

Desktop Support Technician

L3 Communications
01.2009 - 01.2011

Network Infrastructure Systems Craftsman

United States Air Force
09.1999 - 09.2009

Some College (No Degree) - Network Operations And Security

Western Governors University

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Joshua McCoyNetwork Engineer