Joshua McGee
Wendell,NC
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Publix
Wendel, NC
03.2024 - 04.2024
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Performing daily maintenance tasks such as lubrication, cleaning, calibration.
- Sanitized restrooms using appropriate cleaning materials and supplies.
- Maintain cleaning equipment in a safe and operable condition.
- Maintained cleanliness of work area throughout shift, ensuring that all surfaces were sanitized between customers.
- Demonstrated knowledge of ingredients used in menu items in order to provide accurate information when asked.
- Practiced proper hygiene practices while preparing and serving food samples.
EMT
Wake County EMS
Wake Forest, NC
08.2022 - 05.2023
- Provided emergency care at the scene of an accident or other medical incident.
- Educated patients on pre-hospital treatment techniques.
- Performed basic life support, including CPR and airway management.
- Participated in drills designed to prepare for handling of large-scale emergencies.
- Responded to 911 calls for assistance with medical emergencies.
- Administered medications according to established protocols.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Researched new technologies related to EMS operations in order to improve processes.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Operated ambulances safely under both normal and emergency conditions.
- Ensured that all safety protocols were followed when responding to emergency situations.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
Customer Service Cashier
Michaels Arts and Crafts
Knightdale, NC
09.2021 - 03.2023
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Maintained cleanliness and presentation of stock room and production floor.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Recommended, selected, located, and obtained products to meet customer needs.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Recognized by management for providing exceptional customer service.
- Prepared and maintained classroom environments appropriate for student learning and emotional development.
- Collaborated with colleagues to plan lessons that integrate into a cohesive unit of study.
- Organized fabrics based on size, color, type.
- Measured and cut fabric for garments according to patterns and specifications.
Education
High School Diploma -
North Wake College And Career Academy
Wake Forest, NC03-2023
Some College (No Degree) - Healthcare
Wake Technical Community College
Raleigh, NCSkills
- CPR and First Aid
- Product Merchandising
- Cash Handling
- Check processing
- Customer Service
- Station and Equipment Cleaning
- Room Cleaning and Restocking
- Medical Equipment Operation
- Basic Life Support
- Trauma management
- Airway Management
- Emergency medical care
- Patient Triage
- Emergency Management
- Pediatric Advanced Life Support
Certification
- EMT Certification
- CPR Certification
- Word/PowerPoint Certification
Languages
English
Native/ Bilingual
Timeline
Customer Service Cashier
Publix
03.2024 - 04.2024
EMT
Wake County EMS
08.2022 - 05.2023
Customer Service Cashier
Michaels Arts and Crafts
09.2021 - 03.2023
High School Diploma -
North Wake College And Career Academy
Some College (No Degree) - Healthcare
Wake Technical Community College