Joshua McLaughlin
Lakewood
Summary
Authorized to work in the U.S. for any employer, #readytowork. Strong background in hospitality and sales, with a proven track record of having a great work ethic and dependability. Seeking an opportunity to contribute expertise and drive to an organization that values innovation and growth.
Overview
10
10
years of professional experience
Work History
Server
Restoration Hardware
04.2024 - Current
- Fine Dining Server at Resoration Hardware. Luxury Furniture and Arts Gallery, with an upscale rooftop restaurant accessible on the 3rd floor.
- Created a delightful ambiance complemented by premium cuisine.
Server
Lucky's Cafe
09.2023 - 03.2024
- Neighborhood eatery offering premium culinary experiences in Tremont.
- Recognized repeatedly for delivering top-rated brunches statewide.
- Featured on popular television programs including Diners, Drive-Ins and Dives.
Floor Manager
Red’s Lakehouse
05.2023 - 09.2023
- Managed floor operations at an upscale tourist destination.
- Oversaw scheduling duties alongside essential front-line activities.
- A Michael Symon-affiliated restaurant.
Bartender/Floor Manager
Everwild Spirits Distillery
09.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Insurance Consultant
Globe Life
09.2021 - 09.2022
- Established lasting relationships with key industry partners, including brokers, carriers, and service providers, to better serve client needs.
- Provided exceptional customer service during the claims process by guiding clients through each step, and advocating on their behalf when needed.
Lead Server
The Orchard Bar and Table
04.2020 - 09.2021
- Handled large-scale dining operations by prioritizing tasks effectively.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of the service team, delegated tasks, and trained new staff.
Sales Associate
Northwestern Mutual
04.2021 - 08.2021
- Gained authorization for managing property and casualty policies.
- Executed sales of property and casualty insurance within a regional territory centered around Toledo, Ohio.
Lifeguard/Swim Instructor
Cleveland Metroparks
05.2018 - 09.2018
- Learned and maintained proficiency in first responder skills, such as First Aid and CPR, to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
Produce Associate
Heinen's Grocery Store
08.2015 - 08.2018
- Fine Dining Server at Resoration Hardware. Luxury Furniture and Arts Gallery, with an upscale rooftop restaurant accessible on the 3rd floor.
- Created a delightful ambiance complemented by premium cuisine.
Education
Intelligence Studies - CIRAT
Mercyhurst University
Erie, PA05.2021
High School Diploma -
St. Edward High School
Lakewood, OH06.2017
Skills
- Leadership
- Training & development
- Computer skills
- Cash handling
- Retail sales
- Customer Service
- Serving
- Bartending
- Communication Skills
- Restaurant Experience
- Lifeguard
- Marketing
Timeline
Server
Restoration Hardware
04.2024 - Current
Server
Lucky's Cafe
09.2023 - 03.2024
Floor Manager
Red’s Lakehouse
05.2023 - 09.2023
Bartender/Floor Manager
Everwild Spirits Distillery
09.2022 - 05.2023
Insurance Consultant
Globe Life
09.2021 - 09.2022
Sales Associate
Northwestern Mutual
04.2021 - 08.2021
Lead Server
The Orchard Bar and Table
04.2020 - 09.2021
Lifeguard/Swim Instructor
Cleveland Metroparks
05.2018 - 09.2018
Produce Associate
Heinen's Grocery Store
08.2015 - 08.2018
Intelligence Studies - CIRAT
Mercyhurst University
High School Diploma -
St. Edward High School
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