Joshua McPherson
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Full-service Shopper
Instacart Retail Company
06.2021 - Current
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
Driver
Uber Eats
03.2018 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Obtained signatures from customers upon delivery of goods.
Driver
Meat Innovations Inc.
09.2018 - 08.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Driver
Sunshine Adult Social Center
03.2017 - 09.2017
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Transported passengers safely along prescribed routes according to tight schedules.
- Received excellent customer reviews for friendly, punctual transport services.
- Assisted passengers with disabilities and other physical issues in boarding and exiting to promote passenger safety.
- Monitored passengers during transit to encourage safe transport.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Driver
TF Car Service LLC/Uber Transportation
03.2015 - 04.2017
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Arrived on time to customer appointments.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Education
High School Diploma -
Phillips Global Institute High School
Jersey City, NJ04.2016
Skills
- Product Picking
- Delivery Management
- Patience and Empathy
- Vehicle Operations
- Road Regulations Knowledge
- Multi-Passenger Vehicles
- Mechanical Systems
- Maintenance
- Time Management
- Punctuality
- Passenger Transportation
- Equipment operation
Timeline
Full-service Shopper
Instacart Retail Company
06.2021 - Current
Driver
Meat Innovations Inc.
09.2018 - 08.2019
Driver
Uber Eats
03.2018 - Current
Driver
Sunshine Adult Social Center
03.2017 - 09.2017
Driver
TF Car Service LLC/Uber Transportation
03.2015 - 04.2017
High School Diploma -
Phillips Global Institute High School
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