Joshua T. Megow
Renton,WA
Summary
Working full time as an assistant manager for Taco Time NW. An Operations Management graduate of Washington State University. Eager to bring past experiences both from work and school, into a new environment.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Taco Time Northwest
Renton, WA
01.2017 - Current
- Assists General Manager and Assistant General Manager in managing restaurant's daily operations
- Respond to corporate emails in timely fashion
- Train crew members as shift leaders
- Scheduling and Sales Projections
- Interviewing and hiring
- Crew Appraisals
- Payroll
- Assist corporate staff in testing new equipment, POS systems, and menu items, providing feedback to the companies President and Vice President.
Store Manager
Jackson Foodstores
Renton, Washington
07.2018 - 01.2020
- Processed shipments and maintained stock shelf organization.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Assessed, optimized and elevated operations to target current and expected demands.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Updated store pricing, signage and merchandising based on current promotions.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
Shift Leader
Taco Time Northwest
Renton , WA
01.2014 - 12.2016
- Supervise team of 5-15 crew members each shift
- Organize shifts for maximum efficiency
- Provide direction to crew members to ensure customers are served and restaurant is kept clean
- Empower crew members to work well with limited direction
- Monitor staff levels including labor percentage and Sales per labor hour
- Monitor clock in/out times
- Count/balance tills. Prepare deposits
- Monitor inventory to ensure adequate supplies are kept on hand
- Chaired safety committee for restaurant
- Conducted Safety/Internal Health Inspections
- Assisted in the operation of Taco Time food truck
- Communicate issues of importance to assistant manager
Crew Member
Taco Time Northwest
Renton, WA
08.2008 - 07.2013
- Provide Professional Customer Service
- Operate cash register and provide accurate change
- Prepare meals, including good preparation before opening, and operating fryer.
- Train new hires, complete checklists and certification verifying training. Provide feedback on trainee process
Education
Bachelor of Arts - Management and Operations
Washington State University
2017
Associate of Arts - Science/Management
Green River Community College
2013
Skills
- Acting Team Leader
- Strategic Planning
- Flexibility
- Personable Customer Service
- Great Team builder and player
- Strong verbal and written communicator
- Analytical
- Staff Retention/Training
- POS operations
- Financial Responsibility
- Interviewing
- Payroll
- Safety management
- Scheduling
- Appraisals
- Item/Equipment testing
Languages
- English
- Spanish
Objective
To use my positive energy and awesome customer service skills to help Verizon Wireless, drive sales, and continue to be the top wireless retailer.
Accomplishments
- Sales Growth - Build sales through guest interactions and having the products they desire
- Management Expereicence - 1.5 years store manager experience
- Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
- Customer Interface - Greeted customers upon entrance and handled all cash and credit transactions.Assisted customers over the phone regarding store operations, product, promotions and orders.
- Sales - Consistently generated additional revenue through skilled sales techniques.
Community Service
Volunteer, Salmon Days Festival Headquarter, 2006-Present
- Representative of the award winning Salmon Days Festival
- Ensure the setup, daily operations, and cleanup of the festival run efficiently
- Assist in festival communications
Timeline
Store Manager
Jackson Foodstores
07.2018 - 01.2020
Assistant Manager
Taco Time Northwest
01.2017 - Current
Shift Leader
Taco Time Northwest
01.2014 - 12.2016
Crew Member
Taco Time Northwest
08.2008 - 07.2013
Bachelor of Arts - Management and Operations
Washington State University
Associate of Arts - Science/Management
Green River Community College