Joshua Mehlhoff
Rapid City,SD
Summary
Motivated and team-oriented professional with a Bachelor of Science in Business Administration and 4 years of hands-on experience in high-volume retail operations. Eager to leverage strong leadership, customer service, and organizational skills in a management training role with growth potential.
Overview
7
7
years of professional experience
Work History
Online Grocery Pickup Associate
Walmart
01.2025 - Current
- Delivered fast, accurate, and friendly service to customers using the Walmart Online Grocery Pickup system.
- Managed order accuracy and time targets, consistently meeting KPIs for speed and satisfaction.
- Trained new associates and helped coordinate team workflow during peak shifts.
- Handled inventory issues, substitutions, and customer concerns with professionalism and efficiency.
- Demonstrated reliability, leadership, and initiative in a fast-paced, customer-focused environment.
Online Grocery Pickup Associate
Walmart
01.2021 - 12.2024
- Delivered fast, accurate, and friendly service to customers using the Walmart Online Grocery Pickup system.
- Managed order accuracy and time targets, consistently meeting KPIs for speed and satisfaction.
- Trained new associates and helped coordinate team workflow during peak shifts.
- Handled inventory issues, substitutions, and customer concerns with professionalism and efficiency.
- Demonstrated reliability, leadership, and initiative in a fast-paced, customer-focused environment.
Gym Supervisor
YMCA
06.2019 - 12.2020
- Supervised daily operations of the gym and fitness areas, ensuring a safe, clean, and welcoming environment for all members and guests.
- Monitored member activity to enforce YMCA rules, prevent unsafe behaviors, and respond to emergencies or incidents as needed.
- Provided outstanding customer service by greeting members, answering facility and program-related questions, and addressing concerns promptly.
- Oversaw equipment use, and performed routine checks and maintenance to ensure all gym machines were clean, functional, and properly stored.
- Trained and led part-time staff and volunteers, promoting teamwork and consistency in service delivery and facility upkeep.
Associate
Ken’s Superfair Foods
11.2018 - 06.2019
- Delivered friendly, efficient customer service while assisting shoppers with locating products, answering questions, and resolving concerns to ensure a positive shopping experience.
- Operated cash registers and handled transactions accurately, including cash, credit, returns, and refunds.
- Restocked shelves, rotated inventory, and ensured displays were clean, organized, and compliant with store merchandising standards.
- Collaborated with team members to maintain a clean, safe, and orderly store environment, including front-end and stockroom areas.
Education
Bachelor Of Science - Business Administration
Northern State University
Aberdeen, SD05.2025
Skills
- Team leadership and collaboration
- Customer service excellence
- Time and inventory management
- Order fulfillment systems
- Conflict resolution
- Microsoft Office and retail systems
- Adaptability and reliability
- Cross-functional teamwork
Timeline
Online Grocery Pickup Associate
Walmart
01.2025 - Current
Online Grocery Pickup Associate
Walmart
01.2021 - 12.2024
Gym Supervisor
YMCA
06.2019 - 12.2020
Associate
Ken’s Superfair Foods
11.2018 - 06.2019
Bachelor Of Science - Business Administration
Northern State University