Joshua Mendiola
Sales/Management
Brighton,MI
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
22
22
years of professional experience
Work History
Vendor Management Specialist
H.H. Barnum
Brighton, MI
2022.08 - 2023.07
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
Assistant Manager
The Home Depot Inc
Brighton, MI
12.2015 - 07.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands of 175-200 associates.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Assistant General Foreman
McCarthy Building Inc
St Louis, MO
03.2015 - 11.2015
- Established clear priorities and production quality standards.
- Reviewed project details to specify correct materials and equipment for job sites.
- Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
- Verified completed projects met approved time, quality and cost estimates.
- Meticulously tracked parts and equipment used on each job site.
Key Carrying Department Supervisor
The Home Depot Inc
Monument, CO
08.2006 - 03.2015
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Developed professional relationships to improve retention of key customers.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Researched issues to obtain appropriate answers to customer inquiries.
- Recruited, managed and motivated 10-member retail team to give every guest positive and memorable experiences
Carpenter/Assistant Project Manager
RAM Construction
Colorado Springs, CO
11.2001 - 09.2005
- Supported senior managers and department leaders by completing projects and problem resolution and schedule demands.
- Maintained open communication by presenting regular updates on project status to customers.
- Closely collaborated with project members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
Education
High School Diploma -
Mesa Ridge High School
Colorado Springs, CO05.2001
Skills
- Employee Coaching and Motivation
- Sales Monitoring
- Vendor Performance Monitoring
- Advertising Techniques
- Directing Team Members
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Project Management
- Product and Service Knowledge
Timeline
Vendor Management Specialist
H.H. Barnum
2022.08 - 2023.07
Assistant Manager
The Home Depot Inc
12.2015 - 07.2022
Assistant General Foreman
McCarthy Building Inc
03.2015 - 11.2015
Key Carrying Department Supervisor
The Home Depot Inc
08.2006 - 03.2015
Carpenter/Assistant Project Manager
RAM Construction
11.2001 - 09.2005
High School Diploma -
Mesa Ridge High School
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