Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Timeline
Additional Information
Generic

Joshua Messick

Fort Worth

Summary

Results-driven Salesforce Administrator committed to optimizing business processes and enhancing user experience through effective CRM solutions. Proven expertise in managing Salesforce environments, implementing best practices, and providing training to end-users, ensuring seamless adoption and utilization of the platform. Authorized to work in the US for any employer, ready to leverage skills in data management and system customization to drive organizational success. Passionate about harnessing technology to empower teams and improve overall productivity.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technology Project Manager

Benchmark Mortgage
02.2021 - 07.2025
  • In this job, my duties consisted of developing in our Salesforce CRM and BNTouch CRM, creating automations and integrations that connect to the CRM. I was also in charge of developing marketing material and automations involved with items such as, tracking loan pipelines, responding to clients, and developing items to make the Loan Officers more efficient and effective in their daily tasks.
  • Created and developed in our referral partners CRMs as well with experience in Hubspot, Brivity, Chime, High Level and several other CRMs.

Financial Consultant

Active Cyber
02.2020 - 02.2021
  • Building balance sheet, income statements, cash flow, and other financial planning statements for clients in Workday Adaptive.

Branch Technology Manager and Marketing Manager

Team Wally Home Loan - Fairway Independent Mortgage
02.2018 - 02.2020
  • For this position I was responsible for managing and developing in our Salesforce CRM. Creating Integrations and automations for the Loan Officers to help with their efficiency and effectiveness.
  • I was also in charge of all Marketing for the branch. Creating email drip campaigns, social media posts, and social media advertisements for lead generation.

IT Support Technician

TherapySync
01.2017 - 02.2018
  • This position I was in charge of handling client support issues that they were having with our software. Part of that consisted of basic troubleshooting practices. The other part involved locating the proper items in our database and correcting the values from errors.
  • This was done by creating SQL queries to search the database, locate the proper fields, and updating the database to the correct results.

IT Specialist

John Houston Custom Homes
02.2015 - 01.2016
  • Server Management
  • SharePoint Development (JavaScript)
  • Create User Accounts
  • Reset Passwords
  • Troubleshoot Technical Issues
  • Phone Support

IT Support Technician

Zyrka
02.2014 - 02.2015
  • Apprentice for the IT Lead
  • Mail Server Management
  • Troubleshoot Technical Issues
  • Create User Accounts
  • Reset Passwords
  • Customer Phone Support

Education

Bachelors of Science - Computer Science

Dallas Baptist University
Dallas, TX
05.2017

Skills

  • SQL (5 years)
  • JAVASCRIPT (1 year)
  • EXCEL (10 years)
  • Mentoring (2 years)
  • Communication skills
  • C (Less than 1 year)
  • SOQL (2 years)
  • Customer support (5 years)
  • HTML (10 years)
  • Project management
  • ACCESS (Less than 1 year)
  • Customer service (5 years)
  • Project scheduling
  • Software development life cycle
  • Business analysis

Affiliations

TwoGoalies LLC

Barracudas CHC

Mic'd Up Messy LLC

Coach Messy LLC

Texas Scorpions LLC

Certification

  • Zapier certified expert July 2018 to Present
  • Salesforce.com Certified developer March 2017 to Present
  • Workday certified consultant February 2019 to February 2020 Certificate as being expert in workday adaptive planning

Interests

Hockey, creating youtube videos, coaching, roller hockey

Timeline

Technology Project Manager

Benchmark Mortgage
02.2021 - 07.2025

Financial Consultant

Active Cyber
02.2020 - 02.2021

Branch Technology Manager and Marketing Manager

Team Wally Home Loan - Fairway Independent Mortgage
02.2018 - 02.2020

IT Support Technician

TherapySync
01.2017 - 02.2018

IT Specialist

John Houston Custom Homes
02.2015 - 01.2016

IT Support Technician

Zyrka
02.2014 - 02.2015

Bachelors of Science - Computer Science

Dallas Baptist University

Additional Information

  • Special Skills HTML, Java, JavaScript, C++, Objective C, XML, SQL Excel, Word, PowerPoint, Outlook, Access
  • Eagerness to Learn
  • Perform Well Under Pressure
  • Ability to manage time and large projects
  • Team Player

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