Joshua Miller
Everett,WA
Summary
Goal-oriented manager with distinguished experience in retail and building supply industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
5
5
years of professional experience
Work History
Specialty Sales Manager
Lowe's
03.2023 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Commercial Sales Manager
Lowe's
01.2021 - 03.2023
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Collaborated with local companies to meet diverse customer needs for building products.
- Planned, coordinated and implemented commercial sales functions and processes.
- Traveled to different companies to negotiate large sales and contracts.
- Built relationships with customers and community to establish long-term business growth.
- Drove sales by developing multi-million dollar contract sales.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Specialty Sales Supervisor
Lowe's
01.2020 - 01.2021
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
Warehouse Manager
YWAM Publishing
01.2019 - 01.2020
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Conducted research to address shipping errors and packaging mistakes.
Education
Bachelor of Arts - Business Administration
Trinity Bible College
EllendaleHigh School Diploma -
Edmonds-Woodway High School
Edmonds, WA07.2012
Skills
- Profitability Assessments
- Siebel CRM
- Performance Goals
- Customer Account Management
- Competitor Tracking
- POS Inventory System Operation
- Deal Closing
- Effective Customer Communication
- Cash Register Operations
- Business Analytics
- Client Resolution
- Operational Processes
- Vendor Partnerships
- Merchandise Sales
- Account Relationship Management
- Closing Techniques
- Product and Service Knowledge
- Pricing Negotiation
- Store Displays
- Networking Events
- Inventory Control Processes
- Stock Control
- Salesforce Software
Timeline
Specialty Sales Manager
Lowe's
03.2023 - Current
Commercial Sales Manager
Lowe's
01.2021 - 03.2023
Specialty Sales Supervisor
Lowe's
01.2020 - 01.2021
Warehouse Manager
YWAM Publishing
01.2019 - 01.2020
Bachelor of Arts - Business Administration
Trinity Bible College
High School Diploma -
Edmonds-Woodway High School
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