Emily Lee
Cabot,AR
Summary
Compassionate individual committed to enhancing client experiences through effective collaboration and detailed planning of personalized care. I'm very efficient, fast learning, dependable and eager to broaden my horizons through hard work and excellent organizational skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
REGIONAL MANAGER
Friendship Community Care
Benton, Arkansas
07.2022 - 07.2024
- Monitored employee performance against established standards while providing coaching as needed.
- Utilized excellent communication skills to build relationships with clients and team members.
- Ensured quality care provided for clients served.
- Conducted on site visits to locations to ensure CARF and DDS requirements met.
- Recruited qualified personnel for open positions in accordance with hiring guidelines.
- Implemented innovative solutions to maximize efficiency throughout all areas of region.
- Drug screening across all departments for new hires.
- Trauma Informed CPI training.
REGIONAL MANAGER RIVER VALLEY
Friendship Community Care
Russellville, AR
02.2022 - 07.2022
- Implemented innovative solutions to maximize efficiency throughout all areas of region.
- Monitored employee performance against established standards while providing coaching as needed.
- Utilized excellent communication skills to build relationships with clients and team members.
- Ensured quality care provided for clients served.
- Conducted on site visits to locations to ensure CARF and DDS requirements met.
- Recruited qualified personnel for open positions in accordance with hiring guidelines.
SERVICE MANAGER
Friendship Community Care
Benton, Arkansas
08.2020 - 02.2022
- Recruited, trained, coached, mentored, and evaluated personnel in order to maximize their potentials.
- Utilized problem solving skills to address challenges that arose during daily operations.
- Uphold established policies and procedures for maximum workplace efficiency.
- Evaluated, implemented and track POC for up to 30 clients served.
- On call coordinator for Region during the week, assessing needs and problem solving after hours for any areas of need.
- Supervised daily office operations and addressed any workplace inconsistencies or issues.
DIRECT SUPPORT PROFESSIONAL
Friendship Community Care
Benton, Arkansas
03.2020 - 08.2020
- Worked in Autism specific home 1:1 with client.
- Provided care as outlined in client specific POC.
- Assisted in medication administration.
- Meal planning and shopping.
SITE SUPERVISOR
Friendship Community Care
Benton, Arkansas
04.2019 - 03.2020
- Ensured safety and well being of each client in alignment with POC.
- Maintained a safe, clean and well organized client environment.
- Assisted with medication administration.
- Conducted monthly drills and inspections.
- Conduction medication checks, ensuring medications were administered and documented timely and correctly.
- Maintained inventory for facility supplies.
Skills
- Trained staff on essential skills and procedures
- Supported team leaders in managing daily operations
- Maintained confidentiality of sensitive information
- Monitored compliance with quality standards
Certification
Trauma CPI Instructor (end 2024)
Timeline
REGIONAL MANAGER
Friendship Community Care
07.2022 - 07.2024
REGIONAL MANAGER RIVER VALLEY
Friendship Community Care
02.2022 - 07.2022
SERVICE MANAGER
Friendship Community Care
08.2020 - 02.2022
DIRECT SUPPORT PROFESSIONAL
Friendship Community Care
03.2020 - 08.2020
SITE SUPERVISOR
Friendship Community Care
04.2019 - 03.2020