Joshua Milota
Fort Worth
Summary
Results-driven professional with extensive experience in customer service and project management. Skilled in renovation and client communication, with a strong ability to multitask and anticipate needs. Committed to enhancing operational efficiency and customer satisfaction while seeking opportunities to leverage interpersonal skills and problem-solving capabilities to support organizational goals.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Serenity Mental Health Centers
Fort Worth, TX
05.2026 - Current
- Coordinated patient scheduling and follow-up appointments to enhance care continuity.
- Managed patient records using electronic health record systems to ensure data accuracy and compliance.
- Collaborated with mental health professionals to develop personalized treatment plans for diverse patient needs.
- Advocated for patients by providing resources and support within the mental health community.
- Oversaw patient paperwork and billing operations to ensure effective management of appointment logistics.
- Provided comprehensive guidance to new patients about Serenity's technology and treatment offerings, ensuring informed decision-making.
Home Improvement
Whitmarsh Home Improvement
Omaha, NE
05.2022 - 04.2026
- Collaborated on various projects at Creighton University, focusing on furniture, flooring, siding, and framing.
- Maintained flexible work schedule to accommodate school commitments while gaining valuable experience during full-time summer employment.
- Demonstrated quick learning and adaptability in diverse work environments.
Bartender
The Cabin Bar and Grill
Omaha, NE
10.2022 - 04.2024
- Attended to customers as both server and bartender.
- Managed night closing tasks by organizing cash and preparing the bar for the next day.
- Managed high customer volumes during special events, weekends, and busy nights, maintaining service quality.
Hy-Vee Pharmacy Clerk
Hy-Vee
Omaha, NE
01.2018 - 05.2020
- Provided support to customers in the pharmacy.
- Collaborated with insurance companies to process medication claims and overrides.
- Assisted customers with prescription medications to ensure proper usage.
Hy-Vee Dairy Clerk and Checker
Hy-Vee
Omaha, NE
04.2016 - 01.2018
- Assisted customers in locating products and addressing inquiries to enhance their shopping experience.
- Assisted customers in the dairy section helping with weekly orders and stocking special order requests.
- Worked with customers helping find things they needed or answer any questions they had.
Education
Bachelors of Arts And Science - Theology
Creighton University
Omaha, NE05-2025
High School Diploma -
Creighton Preparatory
Omaha, NE05-2018
Skills
- Positive demeanor
- Appointment scheduling
- Organizational skills
- Patient intake coordination
- Decision-making
- Patient advocacy
- Customer service
- Teamwork and collaboration
- Relationship building
- Goals and performance
- Performance targets
Timeline
Patient Care Coordinator
Serenity Mental Health Centers
05.2026 - Current
Bartender
The Cabin Bar and Grill
10.2022 - 04.2024
Home Improvement
Whitmarsh Home Improvement
05.2022 - 04.2026
Hy-Vee Pharmacy Clerk
Hy-Vee
01.2018 - 05.2020
Hy-Vee Dairy Clerk and Checker
Hy-Vee
04.2016 - 01.2018
High School Diploma -
Creighton Preparatory
Bachelors of Arts And Science - Theology
Creighton University