Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Joshua Moody

Paris,KY

Summary

Proven track record of enhancing customer satisfaction and streamlining delivery processes as a Delivery Driver at UPS. Leveraged logistics knowledge and safe driving practices to ensure timely deliveries, coupled with a positive attitude and teamwork skills to excel in fast-paced environments. Achieved significant improvements in delivery efficiency and customer service. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level floor position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Delivery Driver

UPS
Lexington, KY
04.2023 - 01.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Retail Sales Associate

Walmart
Paris, KY
02.2020 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Window Clerk

Wendy's
Paris, KY
08.2019 - 01.2021
  • Promoted customer loyalty by offering personalized assistance with their mailing needs based on individual preferences.
  • Implemented organizational techniques that increased productivity during busy periods.
  • Consistently met performance standards for window clerk duties, contributing to the smooth operation of the postal facility.
  • Maintained a clean and organized work area, contributing to an overall positive environment for both employees and customers.
  • Recognized potential security risks related to suspicious packages and followed proper protocols to ensure safety.
  • Educated customers on available services such as package insurance, tracking options, and shipping timelines.

Education

No Degree - Criminal Justice Minor in Sociology

Thomas More University
Crestview Hill, KY
05.2027

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Problem-Solving
  • Dependable and reliable
  • Time Management
  • Stocking and Inventory
  • Logistics knowledge
  • Delivery recordkeeping
  • Safe Driver Training

Timeline

Delivery Driver

UPS
04.2023 - 01.2024

Retail Sales Associate

Walmart
02.2020 - 06.2023

Window Clerk

Wendy's
08.2019 - 01.2021

No Degree - Criminal Justice Minor in Sociology

Thomas More University