Joshua Moore

• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests Effectively communicate with guests and co-workers to ensure guest satisfaction Maintain full product knowledge of food and drink menu including over 100 selections of liquor, wine and beer Provide excellent customer service by anticipating needs and responding promptly to requests.

Took time away from working to figure out what career path I wanted long term. Decided being a firefighter with Charlotte FD is something I really wanted for myself long term. Got a serving job to supplement income while I study and train for the next round.

• Maintain full product knowledge of food and drink menu including over 100 selections of sushi, nigiri and sashimi Provide excellent customer service by anticipating needs and responding promptly to requests
• Helped co-workers run food, drinks and ensure the restaurant stayed clean

My father is in end stages of Renal Failure. My mother had to go back into her office for those four months. I stopped working in February to stay home and be a caregiver for him.

• Server working 5-6 days a week while working a full-time corporate recruiting job Answered customers questions related to menu items, ingredients used, and food preparation in case of any food allergies Compiled nightly sales numbers and profits and accurately completed accounting tasks

• Responsible for contract recruitment as well as business development in the Life Science's field Consistently source and recruit qualified candidates within the Clinical Operations space for hard to fill contract rolls for clients including CRO's, CRS's and Pharmaceutical Companies Developed, updated and posted job descriptions to appropriate job boards and for cold emails Utilized Boolean searches and advance search fields to field candidates with specific experience and skills Responsible for onboarding, paysheets and reimbursement of candidates who are hired on by our clients

• Oversee contract recruitment within Clinical Operations Connect highly skilled professionals with opportunities within in Clinical Operations space Connect with Clinical Research Organizations, Pharmaceutical companies, and Clinical Research Sponsors to ensure their staffing needs are met Promoted from Associate to Consultant after six months in the role as a result of candidate retention and high volume of closed deals
• Utilized social media platforms such as LinkedIn to source passive talent.

• Identified job requirements and posts job descriptions on job boards such as Indeed and Glassdoor Managed hiring and communication for two company branches Proactively sourced candidates using LinkedIn Recruiter Conducted interviews and worked 11 with candidates throughout the entire interview and onboarding process Organized training and development initiatives that increased retention of new hires by over 25% during my first three months in the role.

• Analyzed and optimized operations including bookkeeping, payroll, purchasing supplies, and other clerical services Provided administrative support to office staff, ensuring the team had the tools they needed to excel Oversaw transition to new software platform that improved efficiency and saved the company over $2,000 annually Developed end-to-end digital marketing and advertising campaigns