Joshua Morrison
Magna
Summary
Dynamic professional with a proven track record at Morgan Stanley, excelling in customer service and strategic planning. Adept at conflict resolution and team collaboration, I thrive in fast-paced environments. Bilingual in Spanish, I bring strong problem-solving skills and a commitment to enhancing operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
National New Accounts - Associate
MorganStanley
South Jordan
10.2022 - Current
- Provided customer service to Morgan Stanley employees, including resolving complaints and answering inquiries.
- Assisted in the development of team strategies and goals.
- Lead brainstorming meetings with management to generate ideas for improving operational efficiency.
- Directed team support in resolving department-related issues, handling escalations, and assisting with document processing.
Line Cook
Chili's
Orem
04.2019 - 09.2022
- Adapted to changing menus and special requests while maintaining quality standards.
- Cooked multiple orders simultaneously during busy periods.
- Assisted in training new staff on cooking techniques and kitchen protocols.
Package Handler
FedEx
Vineyard
03.2017 - 08.2017
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded packages onto delivery trucks for efficient transport.
- Managed high volumes of packages simultaneously
Apparel Associate
Target
American Fork
01.2017 - 03.2017
- Engaged with customers to enhance their shopping experience and build loyalty.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
Education
Bachelor's degree - Digital Audio
Utah Valley University
Orem, UT05.2022
Associate's degree - General Studies
Utah Valley University
Orem, UT05.2019
High School Diploma -
Lone Peak High School
Highland, UT05-2014
Skills
- Customer service
- Document processing
- Team collaboration
- Data management
- Strategic planning
- Conflict resolution
- Problem solving
- Adaptability
- Leadership skills
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
National New Accounts - Associate
MorganStanley
10.2022 - Current
Line Cook
Chili's
04.2019 - 09.2022
Package Handler
FedEx
03.2017 - 08.2017
Apparel Associate
Target
01.2017 - 03.2017
Bachelor's degree - Digital Audio
Utah Valley University
Associate's degree - General Studies
Utah Valley University
High School Diploma -
Lone Peak High School