Mark Peterson
Lakeville,MN
Summary
Seeking a Senior or Lead technical position with a company who can utilize my decades of Professional Servicing skill-set. I can do Installs with a focusing on Service, while working close with project managers, support inside sales, internal personel and vendors is crucial. Emphasis on mentor less experienced technicians, while optimizing company growth. Consistently meet reasonable time lines while increasing company financial revenue goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
National Accounts Senior Field Service Tech. II
Johnson Controls /Tyco International
Roseville , MN
2018.09 - 2023.07
- Serviced National Accounts using Vista 128/P20, DMP alarm panels Security and Fire panels, various wireless communication and wireless security system installed Programmed IP Cameras
- Accounts take overs
- Inspections on accounts and making sure UL accounts are certified and up to NEC codes
- Installed UL systems including Rigid, EMT piping to meet UL NEC, NFPA standards.
Field Service Technician
Viking Automatic Sprinkler Low Voltage Div
Saint Paul , MN
2016.12 - 2018.06
- Inspections
- Also worked on fire systems AES Radio communications to central stations and alarm account Take overs / programming
- Worked with Notifier, Silent Knight, Firelite (and others) on installation, paging, POS, voice and data Programming testing making sure meet NEC codes
- Wired Fire Suppression system panels, UL systems for security and Fire
- Left company because of Management issues.
Journeyman Technician Union Trades
Total Fire and Security
Brooklyn Park , MN
2016.02 - 2016.11
- Project: designed and pulled cable on very large new construction project
- Fell fire voice, data prewire Roughed in special ADA / ACC units com rooms
- Project complete
- Labor reduction work lay-off.
Installer
South Side Electric
Bloomington , MN
2014.06 - 2016.01
- Duties included installation of commercial and residential wiring, and return for completion
- Install and serviced Customers as needed
- This included fire alarm, card access, security systems, programming testing etc
Service Technician( temp -small shop)
SS Inc.
Little Canada , MN
2013.11 - 2014.04
- Very small Mom-N-Pop shop
- Performing service work on local and National accounts, DSC, GE Honey well- Silent Knight fire panels, Entry and Access, servicing commercial and residential repair
- AES radio Camera IP and recording, Fire system service and programming, service work - misc
- Programming.
Journeyman Technician Union Trades
J. Becher
Rogers , Mn
2012.07 - 2013.10
- Ran large project, 135 unit new construction project from blueprint and responsible for layout and structure wiring technologies including fire, voice and data, labor management, TV and access including 5 com closets
- Wired and devices Fire systems (elevator recalls, pulls, AHU's, smokes ect, programmed and wired Silent knight, NAC panels
- Passed al fire and deadlines / all testing Labor reduction- prohect mostly installed-Apprentice In house (cheaper) people to finish devicing
Journeyman Technician Union Trades
Broadband America
Brooklyn Park , MN
2011.02 - 2012.04
- Most recently, performing as main tech (JT) for a large construction project
- I directly designed, implicated out all wire and cabling paths
- Ran labor when needed, resolved and repaired construction emergencies and all required logs & as-builts
- Met all requirements of CO's including fire and elevator interfacing
- Serviced other accounts
- Labor reduction project completed-wait for work on union list
- Project Completed.
Covering 5 States Med Technical Service Rep.
R F Technologies
Brookfield , WI
2007.10 - 2010.05
- Duties included supervising 5 state installation teams while servicing wide customer base
- Serviced complicated nurse all systems working with high-end hospital staff
- Located interference and noise using special devices
- Repaired and tested cat 5 and cat 6 cables, serviced and insure systems are within company requirements
- Installed RF equipment, locks, CCD IP cameras & fire
- Designed facility Systems # Trained medium to high end staff-multi shifts
- Repaired hardwired multi-power supplies # Mounted RF Radio systems, repeaters, relays
- Configured complicated network systems # Configured very complex life safety computers
- Network patch panel dressing, ladder racks
- Complied with state, national and local codes.
Service Regional Service. MAC
Stanleyworks (and Wondergard)
Dakota , IL
2004.01 - 2007.12
- Minneapolis Based: Technician work scope wide territory of installation and service of commercial locking systems, Hospital computer based systems, experienced in corporate access systems, locks, RF repeaters, switches and routers
- Trained facility customer on systems uses and operation
- Completed and filed as-built prints upon completion
- Card access programming and door entry # Installed various mag locks and door strikes
- Mounted, wired in Fire NAC panels / tied in # Worked on high-End nurse call systems
- Fire systems connections / E-VAC Notification # Fire alarm tie-in and fire power supply release.
Service Tech. Install T.ech.
Master Technology Group
Burnsville , MN
2004.01 - 2004.12
- Worked with Xcel energy on RF Meter Radio Frequency Celnet transmitters and equipment
- With Master Technology group, also performed install work and voice, data, fire alarm of device installation and service rep
- Voice and data connections # computer room work RJ45, Rack Gear / repair
- Data transmissions / winstar RF telecommunications # Patch Panels Hubble Assembly
- Cat 6 cabling and certification # Fiber/hot melt - FT /ST Crimp Connections
- Types 568 A and 568 B # Fire alarm systems
- MAC (Moves Adds Changes)
Journeyman Technician Union Trades
Premier Tech Solutions
Brooklyn Park , MN
1998.01 - 2003.12
- (union 292) Worked as senior Field tech on the installation and service of special accounts
- Position required project management for contracts from start to finish, including testing and analysis
- Worked closely with customers to ensure needs were handled with care and in a timely fashion
- Primary contact for responding to emergency last-minute complex problem resolution for broad customer base, including, but not limited to the following responsibilities: Data and voice / cross connect # Digital 'intergral' recording DVR/Tape Time laps
- Fiber conductivity # Fire / Evac notification / voice Evac Paging
- Fire circuits 2 wire smart / 4 wire # Camera PTZ / Controller / Driver
- Corporate Security / Residential / Commercial
- Paging / Sound Discrimination / Gray noise
- Access control / door entry # Radio Transmission /Relay / Telco / Repeaters
Education
Minneapolis Area Vo-Tech in Electrical wiring. Blue Prints. Drafting -
Minneapolis Area Vo-,Tech
03.1981
Skills
- Blueprint reading
- Mechanical knowledge
- Electrical experience
- Security
- Fire alarm
- CCTV
- System design
- Restaurant experience
- Nursing
- Paging and Gray Noise
- Voice and Data, IP Cameras
- Fire Systems (UL)
- Routers and DVR programming
- Schematics
- NEC
- Telecommunication
- Supervising experience
- Computer networking
- Hospital experience
- Service Technician Experience
- Troubleshooting
- Service technician experience
- Customer service
Certification
- PLT Minnesota
- Arial Lift certified
- Fire Alarm Licensed
- Fire Alarm License
Personal Information
Authorized To Work: Authorized to work in the US for any employer
Timeline
National Accounts Senior Field Service Tech. II
Johnson Controls /Tyco International
2018.09 - 2023.07
Field Service Technician
Viking Automatic Sprinkler Low Voltage Div
2016.12 - 2018.06
Journeyman Technician Union Trades
Total Fire and Security
2016.02 - 2016.11
Installer
South Side Electric
2014.06 - 2016.01
Service Technician( temp -small shop)
SS Inc.
2013.11 - 2014.04
Journeyman Technician Union Trades
J. Becher
2012.07 - 2013.10
Journeyman Technician Union Trades
Broadband America
2011.02 - 2012.04
Covering 5 States Med Technical Service Rep.
R F Technologies
2007.10 - 2010.05
Service Regional Service. MAC
Stanleyworks (and Wondergard)
2004.01 - 2007.12
Service Tech. Install T.ech.
Master Technology Group
2004.01 - 2004.12
Journeyman Technician Union Trades
Premier Tech Solutions
1998.01 - 2003.12
Minneapolis Area Vo-Tech in Electrical wiring. Blue Prints. Drafting -
Minneapolis Area Vo-,Tech
- PLT Minnesota
- Arial Lift certified
- Fire Alarm Licensed
- Fire Alarm License
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