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Tomi Mara
Field Service Engineer II
Perth Amboy,NJ
Summary
Detail-oriented Engineering Technician with impressive blend of technical expertise and people skills. Committed to providing quality and consistent technical support.
Overview
8
8
years of professional experience
Work History
Field Service Engineer II
Tokyo Electron
Hillsboro, OR
09.2023 - Current
- Conducted meticulous reviews of field technicians' service reports, ensuring both accuracy and completeness.
- Utilized remote access technology to effectively troubleshoot and resolve complex technical problems remotely.
- Maintained adherence to established schedules when conducting preventive maintenance.
- Operated specialized diagnostic tools for system fault identification.
- Managed quality control and achieved high levels of customer satisfaction.
- Ensured adherence to safety practices to prevent injury and property damage.
- Engaged in ongoing training sessions to ensure continuous technical expertise and proficiency on applicable equipment.
- Ensured accurate documentation by completing work orders, repair logs, and maintenance plans.
- Verified the proper functioning of newly repaired machinery and equipment through testing.
- Reviewed blueprints and manufacturer manuals as a prerequisite for initiating installation and repair tasks.
- Executed root cause analysis and repair tasks through systematic dismantling of dysfunctional machinery.
- Coordinated equipment acquisition with distributors for successful project completion.
Technician Engineer
Principal Service Solutions (Muratec)
Hillsboro, OR
05.2022 - 09.2023
- Assisted engineers in the testing and evaluation of mechanical components.
- Performed inspections on equipment to ensure compliance with safety standards.
- Calibrated and adjusted instruments to meet operational specifications.
- Maintained records of all test results, measurements, and related data.
- Conducted maintenance activities on mechanical systems and equipment.
- Troubleshot electrical problems using schematic diagrams, blueprints, and technical manuals.
- Installed new systems according to established procedures and protocols.
- Analyzed system performance data to identify areas for improvement.
- Monitored inventory levels of parts needed for repairs or replacements.
- Ensured that all tools used during maintenance were functioning properly.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Provided technical support for production operations in a classified environment.
Truck Driver
Foods in Season
Washougal, WA
08.2016 - 02.2022
- Pickup, deliver, unload and store wild harvested berries, mushrooms, greens, and fish from various locations all over the pacific northwest, Ohio and Michigan depending on the season
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Communicated with dispatchers regarding pickup and delivery times.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Education
Post Secondary Course Work - General
Grays Harbor Community College
High school diploma in General - General
John Marshall High School
06.2013
Skills
- Customer Service
- Work Planning and Prioritization
- Operation Monitoring
- Extensive Organizational Skills
- Power Tools and Equipment
- Issue Resolution
- Mechanical Knowledge
- Troubleshooting and Diagnostics
- Tech-Savvy
- Maintenance and Repairs
- Attention to Detail
- Heavy Lifting
- Blueprint Reading
- System Troubleshooting
- Quality Control
- OSHA Compliance
- System Tests
- Multitasking and Organization
- Verbal and Written Communication
- Relationship Building
- Materials Development
- Equipment Operation
- Engineering Support
- Data Compilation
Professional References
Courtney Spellman (Tokyo Electron Limited)
- Research and Development Supervisor
- (503)490-3189
Shae Kolander (Tokyo Electron Limited)
- Research and Development Engineer in Charge
- (503)381-7498
Locky Samontry (Muratec)
- OHT Project Lead
- (503)313-5654
Tyler Brickey (Muratec)
- SFC & GFT Project Lead
- (503)752-4326
Hong Vorng (Foods In Season)
- Operations Manager/Dispatcher
- (360)934-9228
Certification
- Certified Field Service Engineer II, Tokyo Electron Limited - September, 23 - Currently employed
Accomplishments
- Resolved product issue through systematic dismantling of dysfunctional machinery.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit Sharing4-day work weekPaid time off401k matchWork from home optionQuote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Software
Microsoft Excel
Microsoft Word
Tera Term
Languages
English
Native language
Cambodian
Intermediate (B1)
B1
Interests
Traveling
Outdoors
Food
Movies
Pitbulls
Cars & Trucks
Adventures
Timeline
Field Service Engineer II
Tokyo Electron
09.2023 - Current
Technician Engineer
Principal Service Solutions (Muratec)
05.2022 - 09.2023
Truck Driver
Foods in Season
08.2016 - 02.2022
Post Secondary Course Work - General
Grays Harbor Community College
High school diploma in General - General
John Marshall High School
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