Joshua Mottino
Amarillo,TX
Summary
Dynamic Trainer at Chick-fil-A and experienced Grocery Sacker at United Market Street, specializing in new hire training and exceptional customer service. Elevated staff development and customer satisfaction through innovative mentoring and efficient service strategies. Skilled in cash handling and empathy, achieving notable productivity increases.
Overview
10
10
years of professional experience
Work History
Trainer
Chick-fil-A
05.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Grocery Sacker
United Market Street
06.2014 - 04.2022
- Provided exceptional customer service, addressing questions or concerns regarding products or store policies.
- Improved customer satisfaction by consistently providing friendly and efficient bagging services.
- Ensured optimal product quality by properly handling perishable items during the bagging process.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
High School Diploma -
Amarillo High School
Amarillo, TX05.2014
Skills
- New Hire Training
- Customer Service
- Cash Handling
- Efficient bagging
- Proper lifting techniques
- Customer Assistance
- Patience and Empathy
Timeline
Trainer
Chick-fil-A
05.2022 - Current
Grocery Sacker
United Market Street
06.2014 - 04.2022
High School Diploma -
Amarillo High School