Joshua Navarro
Norristown,PA
Summary
Dynamic Field Technician with proven expertise in workplace safety and professional communication, honed at Deckpro Powerwash. Excelled in equipment maintenance and project management, enhancing customer satisfaction and team productivity. Demonstrated exceptional multitasking abilities and self-motivation, achieving significant improvements in efficiency and safety protocols.
Overview
8
8
years of professional experience
Work History
Field Technician
Mr.cleanouts
09.2018 - 10.2021
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
Field Technician
Deckpro Powerwash
03.2014 - 09.2018
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Education
High School Diploma -
OneBrightRay Community HighSchool
Philadelphia, PA07-2014
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment maintenance
- Project management
- Multitasking Abilities
- Worksite preparation
- Construction
- Machinery operation
- Self motivation
Languages
Spanish
Limited Working
Timeline
Field Technician
Mr.cleanouts
09.2018 - 10.2021
Field Technician
Deckpro Powerwash
03.2014 - 09.2018
High School Diploma -
OneBrightRay Community HighSchool