Joshua Nelson
Honolulu,HI
Summary
High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in automotive industry practices, needs and customers. Offering 16 years' experience in the field.
Overview
16
16
years of professional experience
Work History
General Sales Manager
Lithia Motors
2017.05 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Sales Manager
Mercedes-Benz of Fairfield
2015.04 - 2017.04
- Successfully transitioned sales department to "one price, one person" sales process including training staff in F&I duties
- Part of an award winning team: Mercedes Benz "Best of Best", and Automotive News "Best Dealership to Work For"
- Successfully became the #1 dealership in the country for F&I product penetration
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Manager
Hanlees Auto Group
2008.08 - 2015.04
- I started my career at Hanlees Auto Group. While applying myself consistently I was a successful sales consultant, special finance manager, finance manager, finance director, and sales manager
- Successful employee at many capacities for multiple brands including Toyota, Chevrolet, Volkswagen, and Subaru
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
General Education
Sacramento City College
Sacramento, CAGeneral Education
Cordova Highschool
Rancho Cordova, CaSkills
- Positive attitude
- Team player
- Active listening and communication
- Self starter with excellent time management ability
- Leadership and team management
- Exceptional conflict resolution ability
- Process driven
Timeline
General Sales Manager
Lithia Motors
2017.05 - Current
Sales Manager
Mercedes-Benz of Fairfield
2015.04 - 2017.04
Sales Manager
Hanlees Auto Group
2008.08 - 2015.04
General Education
Sacramento City College
General Education
Cordova Highschool
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