Joshua Nieto
Brownsville
Summary
Dynamic and dedicated professional with a strong background in customer service at Academy Sports + Outdoors. Proven ability to resolve complaints and enhance shopping experiences through effective communication and teamwork. Skilled in cash handling and inventory management, consistently contributing to team success and maintaining high standards of store organization.
Overview
6
6
years of professional experience
Work History
Foot Wear Team Member
Academy Sports + Outdoors
05.2025 - Current
- Assisted customers with inquiries and provided product knowledge to enhance shopping experience.
- Collaborated with team members to maintain store cleanliness and organized displays.
- Handled cash transactions accurately and efficiently, ensuring balanced registers at end of shifts.
- Participated in inventory management by restocking shelves and tracking product availability.
- Adapted quickly to changing tasks and priorities, supporting team during peak hours.
- Engaged in ongoing training to improve service skills and product understanding.
- Resolved customer complaints with professionalism, contributing to positive store reputation.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Construction Worker
Family Members
08.2021 - Current
- Operated heavy machinery, ensuring adherence to safety standards and operational protocols.
- Collaborated with team members to execute residential construction projects efficiently and on schedule.
- Assisted in framing, drywall installation, and finishing work, contributing to overall project completion.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
Lawn Mower
Family Members
08.2019 - Current
- Operated various lawn mowers and landscaping equipment to maintain residential properties.
- Executed weekly mowing schedules to ensure consistent lawn appearance and health.
- Assisted in identifying weeds and pest issues, recommending appropriate treatments for resolution.
- Demonstrated safe handling of tools while adhering to company safety protocols.
Education
Associate of Arts - Criminal Justice
University of Texas At Rio Grande Valley
Brownsville, TX05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Flexible schedule
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Foot Wear Team Member
Academy Sports + Outdoors
05.2025 - Current
Construction Worker
Family Members
08.2021 - Current
Lawn Mower
Family Members
08.2019 - Current
Associate of Arts - Criminal Justice
University of Texas At Rio Grande Valley
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