Joshua Nipper
Amarillo,TX
Summary
Dynamic professional with extensive experience in strategic planning and systematic evaluation of product standards. Recognized for driving consistent product quality through meticulous attention to detail and effective quality-control measures that prioritize customer satisfaction and enhance long-term brand reputation. A collaborative team player with strong organizational skills, adept at managing multiple projects simultaneously while maintaining a high level of accuracy. Committed to fostering excellence and innovation in every aspect of product development and delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Quality Assurance Sr Associate
Pantex
10.2024 - Current
- Led audit engagements, ensuring compliance with regulatory standards and internal policies.
- Enhanced construction quality assurance by conducting regular site inspections and documenting findings.
- Assisted in establishing a culture of continuous improvement within the organization by identifying areas for improvement in overall quality assurance practices.
- Acted as a liaison between internal teams such as product development, engineering, and quality assurance departments, resulting in improved collaboration and streamlined issue resolution.
- Implemented quality assurance measures by regularly reviewing contactor files for accuracy and completeness, ensuring compliance with regulations.
- Provided strategic assistance during leadership meetings to ensure effective communication and collaboration.
- Directed the development and maintenance of procedural documents to support operational consistency.
Quality Assurance Technical Team Lead
Owens Corning
11.2020 - 10.2024
- Led a low cost reduction project that ended with a 30% reduction saving over 100K annually.
- Led a technical team in executing QA projects, resulting in higher product reliability and performance.
- Revamped and updated an unused Management of Change process within the plant.
- Reviewed and updated technical documents and managed the document control process.
- Created an extensive Layer Process Audit program.
- Created PFMEA/Control Plans.
- Enhanced team efficiency by providing ongoing training and guidance on best practices for quality assurance.
- Collaborated with cross-functional teams to ensure seamless integration of QA processes in the development cycle.
- Established metrics-driven approach for monitoring and tracking project progress, ensuring timely delivery of high-quality products.
- Conducted root cause analysis on identified defects, driving continuous improvement initiatives across the organization.
- Ensured compliance with regulatory standards through diligent documentation of test procedures and results.
- Increased customer satisfaction rates by proactively addressing and resolving reported issues, ensuring timely resolution, and minimizing negative impact on product reputation.
- Spearheaded efforts to establish a quality-centric culture within the organization, promoting the importance of robust QA processes in delivering superior products.
Continuous Improvement Specialist
Owens Corning
07.2016 - 11.2020
- Ability to lead small cross-functional teams to accomplish multiple organizational objectives
- Ability to multitask multiple projects to accomplish organizational objectives
- In-depth training on evaluating Root Cause Analysis, Cost Deployment, Policy Deployment, and other TPM methodologies.
- Enhanced operational efficiency by identifying and implementing process improvement strategies.
- Reduced waste and increased productivity through the application of TPM (Total Productive Maintenance) methodologies.
- Improved customer satisfaction rates by streamlining internal processes and communication channels.
- Supported management in setting organizational goals and developing metrics to track progress towards achieving them.
- Led cross-functional teams in the execution of performance improvement projects, fostering collaboration and driving results.
- Conducted studies pertaining to cost control, cost reduction, inventory control and production record systems.
Packer Operator
Owens Corning
06.2015 - 07.2016
- Enhanced product quality by closely monitoring packing procedures and addressing any issues promptly.
- Assisted in training new staff members on proper packing techniques and machinery usage, ensuring consistent results across the team.
- Ensured timely completion of orders by prioritizing tasks and effectively managing workload.
- Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
- Utilized totes, jacks, and forklifts to safely load and unload materials and heavy items to and from trucks.
Online Marketer
CDM Data
03.2013 - 06.2015
- Enhanced customer experiences by implementing targeted marketing strategies and promotional activities.
- Increased overall sales revenue through effective territory management and relationship building with key accounts.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company and reducing costs.
- Contributed actively towards creating a positive and inclusive team culture, promoting collaboration and open communication.
- Developed and maintained favorable business relationships with retail store management and employees, supporting individual needs and establishing collaborative leadership precedent.
Teller
Bank of America
02.2011 - 03.2013
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
BBA - Business Administration and Management
West Texas A&M University
Canyon, TX05-2028
Associate in Applied Science - Business Administration and Management
Amarillo College
Amarillo, TX05-2015
High School Diploma - undefined
Tascosa High School
Amarillo, TX05-2005
Skills
- Cross-functional Team Leadership
- Quality Assurance Processes
- Business Development
- Internal audits
- Team Development
- Budget Administration
- Continuous learning mindset
- Operations Management
- Reporting skills
- Proficient in Minitab, Microsoft Word, Excel, and PowerPoint, and Viso
Accomplishments
- Spotlight on Excellence Pantex | April 2026
- Customer First Award Owens Corning | June 2024
- Bi-annual award that recognizes global sales professionals (along with support professionals), within Owens Corning, who have demonstrated an innovative approach to solving a customer's problem by employing new methods and ideas - going beyond the established processes and procedures of sales practices within their business unit and role.
Certification
- ISO Lead Auditor 9001:2015 ATOL January 2023
- ISO Lead Auditor 14001:2015 ATOL January 2023
- ISO Lead Auditor 45001:2018 ATOL January 2023
- Job Hazard Recognition Owens Corning May 2022
- People Leadership Fundamentals Owens Corning February 2022
Timeline
Quality Assurance Sr Associate
Pantex
10.2024 - Current
Quality Assurance Technical Team Lead
Owens Corning
11.2020 - 10.2024
Continuous Improvement Specialist
Owens Corning
07.2016 - 11.2020
Packer Operator
Owens Corning
06.2015 - 07.2016
Online Marketer
CDM Data
03.2013 - 06.2015
Teller
Bank of America
02.2011 - 03.2013
Associate in Applied Science - Business Administration and Management
Amarillo College
High School Diploma - undefined
Tascosa High School
BBA - Business Administration and Management
West Texas A&M University