Joshua Nuanez
Littleton,Colorado
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money-handling and recordkeeping abilities.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
1
1
year of professional experience
Work History
Head Cashier Supervisor
Home Depot
07.2022 - Current
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Education
High School Diploma -
Red Rocks Community College
Denver, CO05.2027
Skills
- POS System Troubleshooting
- Time Management
- Till Counting
- Operations Leadership
- Issue Resolution
- Staff Training
Timeline
Head Cashier Supervisor
Home Depot
07.2022 - Current
High School Diploma -
Red Rocks Community College