Chasity Penney
Mayfield,KY
Summary
Proven leader with a track record of enhancing customer satisfaction and team efficiency at Superior Star. Excelled in organizational abilities and motivational skills, significantly improving communication and operational standards. Specialized in POS system proficiency and employee management, ensuring top-notch service and safety compliance.
Overview
22
22
years of professional experience
Work History
Head Cashier Supervisor
Superior Star
05.2012 - Current
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
CNA Student
Mills Manor
03.2019 - 01.2020
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
Assistant
Beltone Hearing Care Center
09.2002 - 12.2012
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
Education
Badic - Basic
Graves County High
Mayfield, KY05.2001
Skills
- Organizational abilities
- Motivational Skills
- Cash handling expertise
- Health and safety compliance
- Cash Register Operation
- POS System proficiency
- Employee Scheduling
- Store maintenance
- Store Policies Enforcement
- Customer Service
- Customer Complaints Handling
- Attention to Detail
- Punctual and Reliable
- Workplace Safety
- Team Leadership
- Cash handling and management
- Safety Procedures
- Customer Complaint Resolution
- Documentation And Reporting
- POS System Troubleshooting
- Staff Training
- Employee Management
- Payment Processing
Timeline
CNA Student
Mills Manor
03.2019 - 01.2020
Head Cashier Supervisor
Superior Star
05.2012 - Current
Assistant
Beltone Hearing Care Center
09.2002 - 12.2012
Badic - Basic
Graves County High