Joshua Oldham
Excelsior Springs,MO
Summary
Versatile and diligent, with a strong work ethic honed through roles from operating a personal mowing business to enhancing resident satisfaction at Avila University. Excelled in customer service and time management, significantly reducing wait times and ensuring smooth transitions. A team player, adept at addressing concerns and resolving conflicts, fostering a supportive and safe environment.
Overview
14
14
years of professional experience
Work History
Resident Assistant
Avila University
05.2024 - Current
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
Bowling Attendant
Tiger Bowl
12.2015 - 12.2020
- Greeted guests and operated cafe.
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
- Assisted customers with lane set-up, shoe rental, and equipment selection for optimal performance.
- Maintained clean and organized bowling lanes, ensuring a safe and enjoyable environment for patrons.
- Monitored use of facility and addressed or reported potential hazards.
Lawn Mower
01.2016 - 01.2019
- I owned and operated my own one man mowing company for 3 years around my hometown.
Volunteer
Slightly Off Broadway Community Theatre
03.2011 - 03.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
MBA - Business Administration
Avila University
Kansas City, MO05-2027
High School Diploma -
Excelsior Springs Highschool
Excelsior Springs, MO05-2023
Skills
- Flexible and adaptable
- Strong work ethic
- Responsible and punctual
- Customer service
- Time management
- Team player
- Supportive
- CPR certified
Timeline
Resident Assistant
Avila University
05.2024 - Current
Lawn Mower
01.2016 - 01.2019
Bowling Attendant
Tiger Bowl
12.2015 - 12.2020
Volunteer
Slightly Off Broadway Community Theatre
03.2011 - 03.2018
MBA - Business Administration
Avila University
High School Diploma -
Excelsior Springs Highschool
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