Joshua Olivero
Orlando,FL
Summary
The experienced Administrative Assistant at Prime IV Hydration & Wellness brings successful performance in sales analysis and customer service background to the role. The administrator directed market growth strategies that increased brand recognition to fuel business advancement. The ability to manage inventory records and work with teams permitted a direct improvement of operational efficiency and customer satisfaction levels.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Prime IV Hydration & Wellness
Orlando, FL
01.2023 - Current
- Analyzed sales activity to identify and correct cost errors or price discrepancies.
- I manage inventory and compare pries of different pharmacies to see what offers the best prices and best product.
- Achieved company growth and brand development through market expansion and sales.
- Managed client contracts ensuring compliance with terms of agreement.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Well-known information on health and wellness, and how the human body reacts to certain medications and vitamins.
Produce Stocker
Publix
Orlando, FL
09.2023 - 04.2025
- Collaborated with team members to ensure effective communication between departments regarding product availability.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Replenished items to maintain stock availability.
- Palletized merchandise for easy movement to sales floor locations.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Operated cash registers accurately and efficiently to process customer orders.
Education
High School Diploma -
Lake Nona Highschool
Orlando, FL05-2025
Skills
- Customer service
- Inventory management
- Sales analysis
- Product merchandising
- Data entry
- Team collaboration
Timeline
Produce Stocker
Publix
09.2023 - 04.2025
Administrative Assistant
Prime IV Hydration & Wellness
01.2023 - Current
High School Diploma -
Lake Nona Highschool
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