Joshua Ostergaard
Lakeland,FL
Summary
My name is Joshua Ostergaard, and I am a College senior at Southeastern University. I am graduating with my Bachelor’s degree in marketing this April and have been accepted into the Masters program in business administration beginning this May. Ultimately, after attaining my Master’s degree in Business in April of 2025, I will attend law school to accomplish my goal of becoming a corporate attorney. I am submitting my law school applications this September and I am excited to see which university I will begin my law school journey with. I am looking forward to an opportunity to gain work experience in the legal field and become a part of a collaborative team.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Lakeland, FL
07.2022 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Kept kitchen, counter and dining areas cleaned and sanitized within 30 minute cycles.
- Delivered food, filled beverages, and retrieved items for guests.
- Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Front Service Clerk
Publix
Lakeland
06.2021 - 05.2023
- I bag groceries, escort customers to their cars, and load their bags into their vehicles
- I also restock returned items, collect carts, and help serve customers.
- Prevented loss by following proper procedures for handling merchandise returns and exchanges.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Volunteer
Feeding South Florida
Coral Springs, FL
01.2021 - 03.2022
- I worked cohesively with others to examine donated food and properly pack it in bags and boxes to ensure food quality
- Loaded bags and boxes into recipient’s cars
- I also pack and deliver bags of food to local elementary schools weekly during the school year.
Education
BBA - Marketing
Southeastern University
Lakeland, FL04.2024
Some College (No Degree) - Business
Broward College
Coconut Creek, FLDECA Team
01.2022
Toast Masters Youth Leadership Program
08.2021
Skills
- Communication
- Mathematics
- Adaptability and Flexibility
- Critical Thinking
- Technology
- Team Leadership
Hobbies and Interests
- DECA Team
- Toast Masters Gavel Club
- Volleyball
- Martial arts
- E-sports
Timeline
Front of House Employee
Chick-fil-A
07.2022 - Current
Front Service Clerk
Publix
06.2021 - 05.2023
Volunteer
Feeding South Florida
01.2021 - 03.2022
BBA - Marketing
Southeastern University
Some College (No Degree) - Business
Broward College
DECA Team
Toast Masters Youth Leadership Program