Microsoft Word
Joshua Pannell
Parts Specialist
Ft Myers,Florida
Action is the foundational key to all success
Pablo Picasso
Summary
Experienced and customer-focused Parts Advisor and Supervisor with years of expertise in managing parts inventory, leading teams, and optimizing operations. Skilled in building strong relationships with customers and providing top-tier service in both automotive and warehouse environments. Adept at problem-solving and improving workflows. Seeking a role that leverages these skills to build lasting customer relationships, provide exceptional service, and drive operational success.
Overview
14
14
years of professional experience
Work History
Parts Advisor
Germain BMW of Naples
Naples, FL
02.2024 - Current
- Oversee parts inventory management, ensuring smooth workflow and efficient operations in high-volume environments
- Lead customer service efforts as parts counter, assisting both technicians and customers with parts orders and inquiries
- Manage e-commerce shipping operations, coordinating timely delivery to customers and resolving discrepancies
- Conduct regular inventory counts and implement process improvements to minimize stock shortages
- Collaborate with technicians to expedite parts retrieval for ongoing service work, enhancing efficiency and reducing downtime.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Hub Supervisor (Part-Time)
UPS
Boise, Idaho
04.2021 - 12.2023
- Supervised teams responsible for package sorting and logistics, ensuring smooth and accurate daily operations
- Coordinated workflow between departments, driving process improvements and achieving key performance targets
- Ensured adherence to safety protocols and company standards, minimizing workplace incidents
- Utilized leadership and team-building skills to mentor staff and improve productivity during peak operational periods.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Worked well in a team setting, providing support and guidance.
Lead Technician & Supervisor
Abercrombie & Fitch Distribution Center
New Albany, OH
11.2010 - 12.2021
- Progressed through multiple roles from packer to Lead Technician and eventually to Supervisor overseeing warehouse operations
- Managed teams of 15+ employees, including team lead, ensuring smooth daily operations in shipping, receiving, and inventory management
- Developed and implemented training programs for new hires and ongoing operational improvements
- Spearheaded initiatives to improve warehouse safety, operational efficiency, and inventory accuracy, resulting in reduced downtime and increased productivity.
- Planned, scheduled, and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
Education
Trade Classes - Electrical & Mechanical Engineering -
08.2019
IST MULTICRAFT
Operator Maintainer
High School Diploma -
06.2009
Skills
- Leadership & Team Supervision
- Parts & Inventory Management
- CDK & Reynolds & Reynolds
- MyKarma experience
- Warehouse Management Systems (WMS)
- Customer Relationship Building: Demonstrated ability to build strong relationships with customers, providing tailored service and solutions
- Leadership & Team Management: Successfully led teams of 15 employees, driving operational improvements and team development
- Shipping procedures
- Technical aptitude
Websites
Commercial & Industrial Marketing
I am the founder and president of Zero Racing Co., a dynamic and passionate car community that started as a small group of enthusiasts cruising together. Over the past year, we've grown into a respected club that embraces and respects all car builds and styles. Our mission is to create a family-like atmosphere where every member feels welcome and valued.
As president, I oversee the marketing and organization of events, cruises, and car meets, helping to bring car enthusiasts together in meaningful ways. I’m particularly excited about bringing Zero Racing Co. back to Ohio, where we plan to continue expanding and deepening our community connections.
Recently, we’ve partnered with a forward-thinking crypto community that shares our core values of family, respect, and passion. This partnership reflects our commitment to innovation and growth, and we look forward to the journey ahead.
Software
Microsoft Excel
CDK (DMS)
Reynolds & Reynolds (DMS)
AB Logix Pro
Languages
English
Native or Bilingual
Interests
Drifting
Cars
Motorsports
Video Games
Driving
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPaid time offHealthcare benefitsAffiliations
- Crypto Community
- Savage Cowboys
- Zero Racing Co.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Parts Advisor - Germain BMW of Naples
02.2024 - Current
Hub Supervisor (Part-Time) - UPS
04.2021 - 12.2023
Lead Technician & Supervisor - Abercrombie & Fitch Distribution Center
11.2010 - 12.2021
Columbus State Community College - Trade Classes - Electrical & Mechanical Engineering,
Electronic Classroom of Tomorrow (ECOT) - High School Diploma,
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