Joshua Parent
BAKERSFIELD,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
10.2025 - Current
- Customer Engagement: Actively approach customers, greet them, identify project needs, and offer tailored recommendations.
- Sales & Product Knowledge: Assist customers in locating merchandise, explaining product features, and upselling related items to complete projects.
- Merchandising & Maintenance: Ensure assigned aisles are clean, organized, safe, and fully stocked.
- Operational Support: Use store technology (phones/computers) for inventory checks, special orders, and order fulfillment.
- Safety Compliance: Adhere to all safety policies, maintain a clean workspace, and report hazards.
- Assisted customers in product selection and provided expert advice on home improvement projects.
- Maintained inventory accuracy through regular stock assessments and organized merchandise displays.
Mixing Center Area Manager
ATD
09.2020 - 12.2024
- Provided leadership and managed the day-to-day activities for warehouse associates assigned to different shifts.
- Provided Spark/Ignite onboarding to training associates; coach, motivate, and evaluated associates; investigated complaints or performance concerns; implemented disciplinary action as needed and in consultation with field human resources.
- Maintained staff by selecting, recruiting, training, and mentoring associates for development and growth.
- Supervised and recorded, either by manual or automated inventory control system, the receipt, storage and distribution of tires, wheels, accessories, and other supplies/specialty items within the Mixing Center.
- Performed daily huddles at the facility to ensure associates understood work tasks expectations and deliverables along with creating engagement and building the iCare culture.
- Adhered to ATD’s quality standards, health and safety, legal compliance, environmental policies.
- Planned and led all assigned warehousing activities with management and administration to ensure quality delivery of all daily production goals.
- Managed warehouse associate’s organization of labor for loading/unloading trailers/containers, operating forklifts/industrial equipment, picking material to fill orders, staging product for loading, periodic inventory control and proper shipment of orders via third party carriers.
- Supervised and recorded via warehouse management system, the receipt, storage, and distribution of equipment, supplies and specialty items in a centralized mixing center operation.
- Managed maintenance of assigned facility, product handling equipment and inventory warehousing control systems.
- Championed safe working conditions and monitored associates to ensure safe operation of equipment within the mixing center building.
- Coordinated all assigned warehousing activities with management and other administrative staff; provided inbound coordinator with updated production Excel spreadsheet daily for logistic tracking.
- Any other applicable duties and responsibilities assigned by management.
- Streamlined operational processes to enhance efficiency across multiple locations.
- Led cross-functional teams to achieve strategic goals and improve service delivery.
- Developed training programs to elevate staff performance and drive engagement.
Night Operations Supervisor
Lowe's
Bakersfield, CA
08.2019 - 04.2020
- Collaborating with front-end and back-end operations associates to ensure items are adequately stocked.
- Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
- Removing barriers, addressing inefficiencies, and enabling staff to provide for our customers.
- Supervised nightly operations, ensuring adherence to safety protocols and efficient workflow.
- Managed inventory levels, coordinating stocking and replenishment activities for optimal product availability.
- Trained and mentored team members on operational best practices and customer service standards.
Key Carrier Department Supervisor
The Home Depot
06.2016 - 07.2019
- Lead and develop associates: Train, coach, and develop associates to improve their career development and customer service.
- Provide input to management: Contribute to operational and merchandising decisions.
- Model customer service: Act as a role model for exceptional customer service.
- Manage on duty: Adhere to company policy and procedure as the manager on duty.
- Prioritize tasks: Ensure the store team performs tasks and activities in accordance with the store plan.
- Address customer issues: Address immediate customer service issues and provide coaching to associates.
- Ensure associate coverage: Maintain accurate associate coverage in service areas.
- Ensure operational procedures: Ensure associates adhere to all operational procedures.
Education
High School Diploma -
Tehachapi High School
Bakersfield, California06-2006
Skills
- Results-driven leader
- 10 years of experience with Microsoft Office Suite
- Intermediate Excel skills
- Excellent interpersonal and communication skills
- 20 years of experience with material handling equipment – Sit down Forklift, Reach Truck, Order Picker, Electric Pallet Jack, and Pacer
- Poised under pressure
- Strong business acumen
- Customer service
- Goal oriented with a focus on continuous development
Accomplishments
- Supervised team of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved outbound internal shipping order discrepancies which led to a shipment accuracy increase from 96% to 99.7%.
Certification
- Certified Lift equipment trainer, American Tire Distributors, September, 2020- November, 2024
Timeline
Sales Associate
The Home Depot
10.2025 - Current
Mixing Center Area Manager
ATD
09.2020 - 12.2024
Night Operations Supervisor
Lowe's
08.2019 - 04.2020
Key Carrier Department Supervisor
The Home Depot
06.2016 - 07.2019
High School Diploma -
Tehachapi High School