Joshua Perez
Austin,Tx
Overview
10
10
years of professional experience
Work History
Project Manager
Premier Construction
04.2019 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Server Shift Leader
Cover 2
10.2022 - 10.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Foxhole Culinary Tavern
02.2019 - 02.2020
- Proficient multitasking skills
- Referred to work large parties due to quality serving
- Looked up to for guidance on how other coworkers can better themselves
- Go-to server to pick up shifts/work parties
- Quick problem solver
- Excellent communication skills with guests and colleagues
- Adaptation to new methods to try and help teammates to feel comfortable and confident
- Quick to learn menu to ensure I can provide the best information to guests with questions.
FOH Lead
Pink Avocado Catering
03.2017 - 09.2019
- Dealt with problems that required quick on hand thinking
- Maintained knowledge of current menu items garnishes ingredients and preparation methods
- Worked long hours with heavy lifting such as loading and unloading vans with heavy equipment
- Made sure of a clean and sanitary environment for food preparation and handling
- Communicated with clients and guests for needs of both parties.
Server FOH Lead
Pappasito's Cantina
11.2016 - 12.2017
- Promoted to several positions including FOH and BOH
- Quickly started banquet and catering training
- Achieved teamwork by helping run food and helping out co-workers
- Stayed within communication to managers regarding tempo of restaurant.
Sales Executive
Cellular Sales MD
11.2015 - 05.2016
- Prepared and delivered different sales presentations to new and existing customers to sell new advertising products
- Stayed up to date with the newest promotions and phone releases
- Trained and developed new employees
- Analyzed with customers needs and concerns to fully utilize their time in the store and made sure that the interactions were completely professional and help an appropriate image for the customer
- Operated multiple point of sale systems while in charge large amounts of money and expensive inventory.
Food Server
Salt Lick BBQ
11.2013 - 05.2015
- Monitored and delivered food to tables based on electronic tickets and on demand orders by carry out
- Worked together as a team to perform multiple job duties; held a very positive attitude in a family based environment.
Education
High School Diploma - Foreign Language
Stony Point High School
Round Rock, TX05.2014
Skills
- Sales and Marketing
- Social Perceptiveness
- Customer and Personal Service
- Active listening and learning
Self Description
Self oriented businessman with years of customer service experience and motivation for meeting goals. Dedicated worker with patience to achieve accomplishments among the team. Core competencies include foreign language comprehension, professional service with diverse clientele, as well as excellent communication and time management skills.
Languages
Spanish
Professional Working
Timeline
Server Shift Leader
Cover 2
10.2022 - 10.2023
Project Manager
Premier Construction
04.2019 - Current
Server
Foxhole Culinary Tavern
02.2019 - 02.2020
FOH Lead
Pink Avocado Catering
03.2017 - 09.2019
Server FOH Lead
Pappasito's Cantina
11.2016 - 12.2017
Sales Executive
Cellular Sales MD
11.2015 - 05.2016
Food Server
Salt Lick BBQ
11.2013 - 05.2015
High School Diploma - Foreign Language
Stony Point High School
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