Joshua Perez
Summary
Competent Quality Assurance Specialist with 7 years of experience in oversight of quality excellence. Proven record of quality leadership in all facets of production, team performance and fulfillment or delivery. Strategic in planning, implementing and improving processes and standards which generate opportunities for sustainable company growth.
Overview
7
7
years of professional experience
Work History
Sr. Assoc, Quality Control
West Pharmaceutical Services Inc
12.2023 - Current
- Maintained compliance with applicable regulatory standards such as ISO 9000, 9001, 9004, 19011, 2000.
- Assisted in training other staff members on proper use of test equipment, tools, and systems used in Quality Control operations.
- Conducted periodic audits of the Quality Control department procedures and practices.
- Checked outgoing orders for accuracy against customer specifications.
- Developed reports summarizing the results of the inspection activities.
- Resolved customer complaints related to product quality and documentation discrepancies.
- Tracked progress on corrective actions taken following customer complaints or internal audits.
- Ensured that corrective action was taken when necessary for non-conformances identified during inspections.
- Investigated root causes of defective parts or assemblies and implemented appropriate corrective actions.
- Developed and maintained quality assurance protocols, processes and procedures.
- Investigated customer complaints regarding quality issues and implemented corrective actions accordingly.
- Performed root cause analysis of defects identified during testing cycles.
QUALITY TECH
WEST PHARMACEUTICALS
05.2018 - 12.2023
- Responsibilities including visual inspection of product for defects, measuring spec verification of product, weigh-up entry and packing, Ash, UV-01 and IR testing, mold line releases, batch record review and release, and NCR reporting and bracketing.
FINISHER
WEST PHARMACEUTICALS
03.2017 - 05.2018
- Responsibilities including proper PPE usage, proper completion of documents, Weigh-up entry, packing, rinsing, autoclave, baking, and silicone processes.
Education
Technology development and Management -
St. Petersburg College
05-2025
Skills
- Quality leadership experience
- Experience with HANA and PE1 SAP production systems
- Experience in disposing of non-conforming products placed on hold by quality members
- Work experience in laboratory settings where product is tested, and testing is used as release criteria
- Dispositions and creates OOS reports for lab, dimensional, and visual failures during production
- Generation and understanding of risk assessment processes and procedures
- Experience in performing OOS and deviation investigations including root cause and corrective actions needed
- Experience with unplanned and planned deviation procedures
- Experience in performing data integrity and production floor audits
- Experience in handling and verifying scrap of rejected products
- Understanding and management of foreign item action plan and intermix reports
- Experience working with customer complaints and customer audits
- Understanding and knowledge of creation of reference diagrams for product specifications
- Experience reviewing and creating SOIs, work instructions and training references
- Certified trainer
- Knowledge of computer networking including switching and routing
- Experience working with programming languages such as Python, JavaScript, HTML, and CSS
- Knowledge of bracketing and traceback procedures and systems
Personal Information
Title: Sr. Assoc, Quality Control
Timeline
Sr. Assoc, Quality Control
West Pharmaceutical Services Inc
12.2023 - Current
QUALITY TECH
WEST PHARMACEUTICALS
05.2018 - 12.2023
FINISHER
WEST PHARMACEUTICALS
03.2017 - 05.2018
Technology development and Management -
St. Petersburg College