Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Joshua Perez Garcia

Washington

Summary

Dedicated professional with substantial experience in an officer-level position. Record of success in developing and executing strategic initiatives, leading teams and managing complex projects. Possesses an expanded set of skills, including excellent communication, problem-solving, and organizational abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Refugee Officer (Domestic)

United States Citizenship and Immigration Services
11.2024 - Current

FEDERAL GS LEVEL- GS-13/40 HOURS A WEEK

GS 13- NOV 2024- JAN

Current Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series

SUPERVISOR: MIRIAN KHALSA, 949-573-4954

SALARY: $120,000.00

ADDRESS: 999 N CAPITOL ST NE, THIRD FLOOR, WASHINGTON, DC 20002

  • Oversee secure, high-integrity adjudication of refugee and humanitarian benefit applications, conducting in-depth interviews and vetting applicants through rigorous security protocols.
  • Provide ongoing performance support and mentorship to adjudications teams, ensuring consistency, accuracy, and adherence to legal and procedural frameworks.
  • Lead quality reviews of complex cases, offering technical and administrative support to streamline decision-making and ensure equity in outcomes.
  • Coordinate across FDNS (Fraud Detection and National Security), external law enforcement, and Intelligence Community partners to assess threats, flag anomalies, and manage escalations.
  • Conduct field-based assessments and refugee processing trips, balancing risk management, legal compliance, and logistical efficiency in volatile settings.
  • Evaluate and recommend improvements to operational policy and workflows to strengthen consistency, transparency, and safety in high-volume environments.

Adjudication Officer

United States Citizenship and Immigration Services
01.2023 - 11.2024

FEDERAL GS LEVEL- GS-12/40 HOURS A WEEK

GS SCHEDULE:

GS 12 STEP 2: JANUARY 2023-JANUARY 2024

GS 12 STEP 3: JANUARY 2024- NOV 2024

SERIES: 1801 General Inspection, Investigation, Enforcement, And Compliance Series

SUPERVISOR: JONATHON JANSEN, (932)366-3436

SALARY: $97,000.00

ADDRESS: 999 N CAPITOL STREET NE, THIRD FLOOR, WASHINGTON DC 20002

  • Led high-sensitivity reviews of humanitarian parole cases, enforcing complex legal frameworks and collaborating with internal stakeholders to ensure alignment with national safety standards.
  • Created and enforced policies related to identity fraud, national security threats, and eligibility disputes.
  • Mentored junior officers and led policy training sessions, promoting a culture of integrity, risk awareness, and procedural consistency.
  • Managed workflows involving sensitive data and coordinated responses to congressional inquiries and legal audits.

Asylum Officer

United States Citizenship and Immigration Services
11.2019 - 12.2022

FEDERAL GS LEVEL- GS-12/ 40 HOURS A WEEK

GS SCHEDULE:

GS 9- NOV 2019-NOV 2020

GS 11- NOV 2020- NOV 2021

GS 12- NOV 2021- JAN 2023

Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series

SUPERVISOR: JACLYN MATUSIAK (Temporary SAO), 504-219-3112 SALARY: $79,000.00

ADDRESS: 2424 EDENBORN AVE, SUITE 300, METAIRIE LA

  • Conducted in-depth interviews and assessments related to international protection claims, developing expertise in trauma informed questioning, fraud detection, and geopolitical risk.
  • Drafted formal decisions based on federal law and global human rights protocols.
  • Flagged and reported risks related to misinformation, smuggling networks, and security threats using cross-agency channels.
  • Participated in training sessions and professional development opportunities to stay updated on evolving asylum laws and regulations

Case Manager (DETAIL)

Office of Refugee Resettlement
04.2021 - 08.2021
  • Managed case loads and conducted virtual interviews with recently arrived children at the U.S. Border.
  • Operated call centers, connecting with potential sponsors to gather essential information.
  • Performed interviews in Spanish, ensuring thorough assessment of cases.
  • Facilitated case completion, focusing on reuniting children with sponsors in the U.S.
  • Verified documents to establish family relationships and ensure the safety of children.
  • Prepared incident reports for cases involving harm or neglect and collaborated on human trafficking cases.

Education

Master of Arts - Homeland Security Studies

Tulane University
New Orleans, LA

Bachelor of Arts - Political Science

Stockton University
Absecon, NJ

Skills

  • Case Adjudication
  • Law Enforcement Liaison
  • Refugee and Humanitarian Law
  • Open Source Investigation (OSINT)
  • Cross-Functional Collaboration
  • Time Management
  • Analytical Skills
  • Risk Assessment and Escalation Management
  • Spanish
  • Italian

Certification

  • Certified Information Privacy Professional/Europe (CIPP/E)
  • Certified Information Privacy Manager (CIPM)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

Senior Refugee Officer (Domestic)

United States Citizenship and Immigration Services
11.2024 - Current

Adjudication Officer

United States Citizenship and Immigration Services
01.2023 - 11.2024

Case Manager (DETAIL)

Office of Refugee Resettlement
04.2021 - 08.2021

Asylum Officer

United States Citizenship and Immigration Services
11.2019 - 12.2022

Master of Arts - Homeland Security Studies

Tulane University

Bachelor of Arts - Political Science

Stockton University