Joshua Persaud
Queens,NY
Summary
Proactive and goal-oriented student with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced with project planning, scheduling, and execution, utilizes strong organizational and analytical skills to manage project workflows and meet deadlines.
Overview
6
6
years of professional experience
Work History
Lifeguard
Iowa Sports Management
11.2024 - Current
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Lifeguard
NYC Parks Department
06.2019 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Retail Sales Associate
Cotton On Group
11.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Swim Lesson Supervisor
Commonpoint Queens
09.2021 - 12.2023
- Managed emergency situations effectively, executing contingency plans swiftly to minimize disruptions in normal operations.
- Streamlined class scheduling for optimal student placement and instructor availability.
- Managed communication with parents, addressing concerns and sharing updates on their child''s progress.
- Implemented efficient registration processes, streamlining administrative tasks while enhancing customer experience during sign-up periods.
- Built a strong reputation for the swim lesson program within the community through consistent delivery of high-quality, engaging lessons.
Education
B.A. - Business Communications (Concentration in Corporate Communications)
CUNY Baruch
Manhattan, NY12-2025
A.A. - Social Sciences and Humanities
CUNY LaGuardia
01.2023
Skills
- Deadline oriented
- Time Management Skills
- Effective Verbal Communication
- Clear Written Communication
- Team collaboration
- Creative thinking
- Problem-solving
- Critical thinking
- Reliability
- Adaptability and flexibility
- Continuous improvement
Timeline
Lifeguard
Iowa Sports Management
11.2024 - Current
Retail Sales Associate
Cotton On Group
11.2023 - 06.2024
Swim Lesson Supervisor
Commonpoint Queens
09.2021 - 12.2023
Lifeguard
NYC Parks Department
06.2019 - 09.2024
A.A. - Social Sciences and Humanities
CUNY LaGuardia
B.A. - Business Communications (Concentration in Corporate Communications)
CUNY Baruch
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