Leticia Porras

• Coordinated classroom assignments with administration to maximize resource utilization and availability.
• Communicated with staff/administration to gather scheduling preferences and requirements.
• Resolved scheduling conflicts between staff and students, ensuring all had complete schedules.
• Maintained accurate records of all scheduled activities and modifications.
• Attended meetings with administration to review deadlines and modifications for the master schedule.
• Advise and assist counselors on accommodating special requests from students regarding schedule changes.
• Utilized MS Office and Excel to analyze data and create comprehensive spreadsheets.
• Prepare and distribute reports for the master schedule for counselor support.
• Update and upkeep the campus phone list
• Maintained accurate records of class schedules.
• Responded to inquiries regarding scheduling and classroom availability.
• Updated scheduling software with changes and new information.
• Managed staff and classroom scheduling, facilitating efficient assignment of resources.
• Entered physical education minutes into the school's tracking system for accurate record-keeping.
• Properly code the students that are taking On Ramps courses.
• Processed and posted student grades every 3, 6, and 9 weeks.
• Ensure teachers load grades properly every 3 weeks and contact them if they are missing any sections to load.
• Process the missing grade report and work closely with administration to ensure that all grades are loaded correctly.
• Review and ensure that grades post online for parents and students to view.
• Assist teachers with any questions on gradebooks.
• Provided coverage for front desk responsibilities to maintain efficient office flow and assist visitors.

• Identified and registered new students, facilitating their transition to campus.
• Coordinated delivery of necessary documents to appropriate staff/admin, ensuring compliance with student support requirements.
• Send out records for former students in a timely manner.
• Obtained student files from prior campuses to maintain comprehensive student records.
• Utilized TREX to request and receive student records for processing.
• Provide official transcripts that were received either via TREX, electronically, or mailed from out of state schools to the pertinent counselor with an audit sheet.
• Enter the audit sheet information provided by the counselor into the student's historical record.
• Verified accuracy of audit sheet information against prior campus transcripts, maintaining integrity of student records.
• Receive the equivalancy forms from central office and those historical grades/credit for out of country student's.

Managed daily scheduling for staff and student activities, ensuring optimal resource allocation and adherence to timelines.

• Coordinated communication among teachers, students, and administration to facilitate smooth operations and address scheduling conflicts.
• Organized classroom assignments and resource allocations to support effective learning environments and maximize resource utilization.
• Performed the same duties as in the current position.

• Coordinated daily administrative tasks for East Point Elementary, supporting staff and enhancing student experience.
• Delivered customer service to parents, students, and visitors at front desk, fostering a welcoming school environment.
• Answered multi-line phone system courteously while addressing customer inquiries.
• Directed incoming communications to appropriate personnel, ensuring timely responses and effective information flow.
• Maintained filing systems for confidential documents, ensuring accuracy and organization.
• Utilized computer software to create reports, labels, and forms efficiently.
• Organized materials and logistics for special events and activities.
• Collaborated with team members to complete tasks promptly and meet deadlines.

• Coordinated emergency response activities for fire incidents and other emergencies.
• Monitored radio communications to dispatch units effectively and efficiently.
• Managed receipt and dispatch of emergency service calls, enhancing rapid response times.
• Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
• Assisted firefighters by providing critical information during emergency situations.
• Identified locations and needs of callers to accurately send assistance.
• Maintained detailed logs of all incoming calls and dispatched services.
• Trained new dispatch personnel on protocols and software systems, ensuring effective handling of emergency situations.
• Managed a large volume of phone calls while ensuring accuracy in data entry.
• Tracked vehicles using GPS technology and provided real-time status updates.
• Collaborated with various agencies to ensure timely resource allocation.
• Utilized computer systems to locate addresses and calculate estimated arrival times.
• Dispatched calls according to priority and available equipment.
• Monitored dispatch board and adjusted call priorities regularly based on caller needs.
• Utilized various software systems to facilitate movement, planning and scheduling.
• Supervised driver dispatching, route planning, and vehicle tracking for driving team.
• Ensured compliance with safety regulations and company policies.
• Participated in team meetings discussing changes in procedures or processes.
• Developed strategies that streamlined operations within the dispatch department, improving overall efficiency.
• Trained employees on triaging and dispatching procedures to properly handle daily calls.
• Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
• Interacted with local law enforcement agencies when responding to incidents in progress.
• Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
• Assisted police department by handling overflow calls during busy times.