JOSHUA POINTER
Hudson,WI
Summary
Detail-oriented U.S. Marine Corps veteran and B.S. graduate pursuing Radiologic Technology program admission. Offers expertise in anatomy, physiology, and biology, with hands-on experience in procedural compliance, record accuracy, and safety protocols. Committed to developing essential clinical and imaging skills to excel as a radiologic technologist.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Owner
Scooby Po
03.2025 - Current
- Operated independent service business for 40+ residential clients, ensuring consistent scheduling and high-quality service.
- Communicated with customers, coordinated daily work, and maintained accurate service and billing records to enhance customer satisfaction.
- Managed multiple locations, balancing competing responsibilities and addressing customer concerns effectively.
IT Technician | Schutte Metals
Wausau
12.2024 - 03.2025
- Provided technical support to 100+ users, identified problems, followed troubleshooting procedures, and documented resolutions to enhance user experience.
- Collaborated with cross-functional teams to resolve issues, communicated clearly, and minimized operational disruption to maintain workflow.
- Managed sensitive work requests with accuracy and accountability, ensuring compliance with established processes.
Delivery Driver
FedEx
04.2022 - 12.2024
- Completed assigned routes independently, ensuring safety procedures were followed and service reliability was maintained.
- Maintained accurate delivery records and provided professional communication with customers to enhance satisfaction.
- Adapted to changing daily conditions, remaining organized and accountable for equipment and deliveries to meet schedule demands.
Plater
Calumet Electronics
07.2019 - 01.2022
- Operated production equipment according to established procedures, ensuring adherence to safety and quality standards.
- Maintained consistent work practices and careful attention to detail.
- Monitored plating baths to maintain chemical balance and consistent finish quality.
- Prepared circuit boards for plating using racks, fixtures, and masking materials.
- Inspected plated surfaces for coverage, thickness, and defects before release.
Leadership & Operations
U.S. Marine Corps
01.2015 - 07.2019
- Led and supervised 15 Marines during daily operations, ensuring operational readiness and fostering a culture of accountability and teamwork.
- Resolved system and access issues for military personnel at a Defense Travel System help desk, enhancing service delivery and operational efficiency.
- Maintained compliance with military procedures and upheld professional standards for documentation and operations, contributing to overall mission effectiveness.
Education
B.S. - Cybersecurity Technologies
University of Maryland Global Campus
05-2025
Bachelor of Science - Pre-Nursing
Concordia University, St. Paul
09-2026
Skills
- Technical and Computer Aptitude
- Safety & Procedure Compliance
- Detail orientation
- Patient communication
- Customer service
- Recordkeeping
- Technical skills
- Team leadership
- Time management
Certification
Basic Life Support - American Heart Association
Timeline
Owner
Scooby Po
03.2025 - Current
IT Technician | Schutte Metals
Wausau
12.2024 - 03.2025
Delivery Driver
FedEx
04.2022 - 12.2024
Plater
Calumet Electronics
07.2019 - 01.2022
Leadership & Operations
U.S. Marine Corps
01.2015 - 07.2019
B.S. - Cybersecurity Technologies
University of Maryland Global Campus
Bachelor of Science - Pre-Nursing
Concordia University, St. Paul