Joshua Qualls
Hanover,MD
Summary
Reliable and safety-conscious Patient Transport Driver with seven years of experience providing exceptional transportation services in healthcare settings. Skilled in operating specialized vehicles, managing schedules, and delivering top-tier customer service while ensuring the safety and comfort of patients. Now seeking to leverage my strong attention to detail, problem-solving abilities, and commitment to service excellence to excel in a new and challenging field. Eager to apply my practical skills in vehicle maintenance, adherence to safety protocols, and ability to work effectively in dynamic, team-oriented environments to contribute to the efficient operation of a successful team.
Overview
8
8
years of professional experience
Work History
Lead Patient Transport Driver
I Care Medical Transport
08.2023 - Current
- Supervised a team of patient transport drivers, overseeing daily operations to ensure timely and safe transportation of patients to medical appointments, procedures, and hospital departments
- Coordinated patient transport schedules, ensuring optimal routing and efficient assignment of tasks to drivers, reducing wait times and improving patient satisfaction.
- Led by example, consistently adhering to all safety protocols, company policies, and HIPAA guidelines while ensuring the comfort and security of patients during transport.
- Ensured proper maintenance and cleanliness of all transport vehicles, performing regular inspections and reporting any mechanical issues or safety concerns to management.
- Transported patients to various hospital departments, medical appointments, and off-site locations, ensuring safety and comfort throughout the journey.
- Completed pre-trip inspections of transport vehicles to ensure safe operation, reporting any maintenance issues to management.
- Operated company vehicles (vans, ambulatory transport vehicles) in compliance with traffic laws, safety guidelines, and hospital policies.
Lead Patient Transport Driver
Handle With Care
07.2021 - 07.2023
- Supervised a team of patient transport drivers, overseeing daily operations to ensure timely and safe transportation of patients to medical appointments, procedures, and hospital departments
- Coordinated patient transport schedules, ensuring optimal routing and efficient assignment of tasks to drivers, reducing wait times and improving patient satisfaction.
- Led by example, consistently adhering to all safety protocols, company policies, and HIPAA guidelines while ensuring the comfort and security of patients during transport.
Ensured proper maintenance and cleanliness of all transport vehicles, performing regular inspections and reporting any mechanical issues or safety concerns to management.
- Transported patients to various hospital departments, medical appointments, and off-site locations, ensuring safety and comfort throughout the journey.
- Completed pre-trip inspections of transport vehicles to ensure safe operation, reporting any maintenance issues to management.
- Operated company vehicles (vans, ambulatory transport vehicles) in compliance with traffic laws, safety guidelines, and hospital policies.
MedCare
Patient Transporter
06.2019 - 06.2021
- Assisted patients with safe and comfortable transport to and from hospital departments (e.g., radiology, surgery, labs) via wheelchair, stretcher, or gurney.
- Coordinated with healthcare teams to ensure timely patient transfers for scheduled procedures, appointments, and treatments.
Trained new transport staff on hospital procedures, patient safety practices, and equipment operation.
- Operated company vehicles (vans, buses, or specialized transport vehicles) in compliance with all safety regulations and traffic laws to ensure patient safety.
- Conducted pre-trip inspections of transport vehicles to ensure proper maintenance, fuel levels, and safety equipment, reporting any issues or repairs needed.
- Completed required documentation for all patient transport activities, including reporting any delays, issues, or concerns during transport.
- Followed infection control protocols, ensuring vehicles and transport equipment were cleaned and sanitized before and after each use.
Security Officer
Falken Industries LLC
04.2018 - 05.2019
- Monitored and patrolled assigned areas to ensure safety and security of the premises, detecting and responding to potential hazards or security breaches.
- Performed routine security checks of buildings, grounds, and parking lots to prevent theft, vandalism, or unauthorized access.
- Trained new security personnel on protocols, surveillance systems, emergency procedures, and conflict resolution techniques.
- Conducted traffic control, directed traffic, arranging safety blocks and controlling/erecting barricades and warning devices.
- Patrolled entry and exit points, verifying credentials and ensuring all persons on-site are authorized to be there.
Fork Lift Operator
Aerotek
03.2017 - 03.2018
- Followed safety protocols to ensure the safe operation of the forklift and prevent workplace accidents.
- Operated various types of forklifts (sit-down, stand-up, pallet jacks) to transport goods and materials safely within the warehouse.
- Operated within OSHA guidelines and company standards to ensure safe material handling and proper storage.
- Trained new employees on forklift safety and operational procedures.
Maintained accurate inventory by performing regular stock checks and updating inventory systems.
- Transported over 4,500 pallets during tenure led to earning employee of the month twice for speed, efficiency and safety of moving good.
Education
No Degree - Computer Science
CCBC Dundalk
Dundalk, MDHigh School Diploma -
Meade High School
Fort Meade06-2016
Skills
- Patient Safety & Comfort
- Vehicle Operation & Maintenance
- HIPAA & Confidentiality
- Emergency Response & First Aid
- Communication & Interpersonal Skills
- Equipment Maintenance
- Inventory Stocking
- Production Support
Timeline
Lead Patient Transport Driver
I Care Medical Transport
08.2023 - Current
Lead Patient Transport Driver
Handle With Care
07.2021 - 07.2023
MedCare
Patient Transporter
06.2019 - 06.2021
Security Officer
Falken Industries LLC
04.2018 - 05.2019
Fork Lift Operator
Aerotek
03.2017 - 03.2018
No Degree - Computer Science
CCBC Dundalk
High School Diploma -
Meade High School
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