Joshua Rangel
San Jose,California
Summary
A motivated and detail-oriented recent college graduate eager to learn new skills and contribute to a dynamic team. Known for being a fast learner, asking insightful questions, and delivering high-quality work that meets company standards. Committed to providing excellent customer service and adapting to ever-changing workplace environments.
Overview
6
6
years of professional experience
Work History
Senior Guest Advisor / Key Holder
GameStop
11.2022 - 11.2023
- Assisting stores in full inventory counts
- Developed and maintained strong relationships with customers, resulting in repeat business and positive reviews
- Utilized product knowledge and sales techniques to achieve personal and store sales goals
- Acted as the Key Holder, responsible for opening and closing the store and handling cash management
- Provided exceptional customer service to guests and resolved any concerns or issues
- Trained and mentored new team members on company policies and procedures
- Managed and organized merchandise displays to maximize sales and create an inviting shopping experience
- Assisted in inventory management, including receiving and counting shipments, and maintaining accurate stock levels
- Maintained a clean and organized store environment, including restocking shelves and maintaining visual displays
- Assisted in training and developing team members on product knowledge, sales techniques, and customer service skills.
Cashier/Greeter |
Mary-Lu Fresh Flowers
02.2018 - 02.2019
- Take flower orders from clients in person and over the phone, ensuring accurate and timely processing.
- Handle financial transactions, including cash and credit card payments, with precision and confidentiality.
- Perform data entry into FTD and 1-800-flowers systems, updating order statuses and ensuring accurate records.
- Sort and file invoices, receipts, and bills, maintaining organized and accessible records.
- Clean and prepare flowers for the florist, ensuring high-quality arrangements.
- Maintain cleanliness and organization of the office and flower preparation area.
Education
Associate degree - Studio Arts
West Valley College
14000 Fruitvale Ave, Saratoga, CA 9507011-2023
Skills
- Customer service
- Time management
- Communication skills
- Bilingual
- English
- Flexible
- Team player
- Following Policy
- Spanish
Timeline
Senior Guest Advisor / Key Holder
GameStop
11.2022 - 11.2023
Cashier/Greeter |
Mary-Lu Fresh Flowers
02.2018 - 02.2019
Associate degree - Studio Arts
West Valley College
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