Joshua Ratke
Peyton,Colorado
Summary
Regular package car driver at UPS since 2019, adept at ensuring punctual and efficient package delivery, leading to a notable 20% increase in customer satisfaction. Master mechanic at Toyota since 2016, with a track record of successfully repairing over 500 vehicles, significantly enhancing service efficiency by 30% through innovative strategies. Former Military Policeman in the US Army, with a strong background in enforcing laws, solving complex security issues, and leading teams to improve efficiency in security operations. Brings over 16 years of diverse experience, demonstrating exceptional problem-solving skills, operational efficiency, and a commitment to excellence. Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes and models. Safely lifts up to Number pounds.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Regular package car driver
UPS
10.2019 - 03.2024
- Safely delivered packages on a daily route
- Maintained punctuality and efficiency
- Exhibited strong knowledge of local area
- Solved logistical issues swiftly
- Boosted customer satisfaction by 20%
- Efficiently navigated complex routes, ensuring timely deliveries and enhancing operational flow
- Leveraged deep understanding of local geography to optimize delivery paths, reducing fuel costs
- Worked closely with team to implement effective delivery strategies, improving route efficiency
- Eagerly embraced new technologies to track and fulfill deliveries, heightening customer experience.
Automotive mechanic
Toyota
12.2016 - 09.2019
- Managed routine vehicle inspections, ensuring optimal functionality
- Successfully repaired over 500 vehicles, enhancing customer satisfaction
- Mastered advanced diagnostic tools to identify mechanical problems
- Resolved complex mechanical issues, improving vehicle performance
- Boosted service efficiency by 30% through innovative repair strategies.
Military Policeman
US Army
10.2008 - 10.2016
- Enforced military laws and regulations as a Military Policeman for the US Army from 2008 to 2016
- Collaborated with team to ensure safety and security
- Leveraged analytical skills to solve complex security issues
- Analyzed security threats, implementing strategies reducing risks
- Boosted team efficiency in security operations through dynamic leadership.
Education
Cyber Security
ACI Learning
Colorado Springs, COHigh school diploma -
San Jacinto high school
San Jacinto, CA06.2001
Skills
- Brake Systems
- Vehicle inspections
- Fuel systems
- Engine repair
Certification
Will possess the following certificates within the next 90 days, CompTia network+ CompTia security+
CompTia A+ and CompTia ITIL 4 foundations
Timeline
Regular package car driver
UPS
10.2019 - 03.2024
Automotive mechanic
Toyota
12.2016 - 09.2019
Military Policeman
US Army
10.2008 - 10.2016
Cyber Security
ACI Learning
High school diploma -
San Jacinto high school