Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Reffegee

Murfreesboro,TN

Summary

Proven Sales Representative with a track record of enhancing customer satisfaction and retention for Icon Motors. Leveraged expertise in sales consultation and relationship building to exceed targets. Skilled in vehicle inspection and customer service, adept at identifying opportunities to upsell, ensuring a professional vehicle presentation and fostering lasting customer relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Detail Technician

Inside Out Detailing
06.2021 - Current
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed, and buffed vehicle bodies for professional shine.

Service Advisor Assistant

Mechanic Spot
01.2021 - 06.2021
  • Developed and maintained relationships with community organizations and agencies.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Administered and tracked client service payments.

Sales Representative

Icon Motors
10.2020 - 01.2021


  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Kept detailed records of daily activities through online customer database.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Business Administration

Motlow State Community College
Tullahoma, TN

GED -

Franklin High School
Franklin, TN
05-2003

Skills

  • Sales consultation
  • Customer Service
  • Customer Retention
  • Relationship Building
  • Upselling
  • Inside and outside sales
  • Vehicle Inspection
  • Power Equipment Operation
  • Vehicle transport
  • Sales Techniques
  • Telephone Etiquette

Certification

  • Motor Vehicle Salesman License - 2022

Timeline

Detail Technician

Inside Out Detailing
06.2021 - Current

Service Advisor Assistant

Mechanic Spot
01.2021 - 06.2021

Sales Representative

Icon Motors
10.2020 - 01.2021

Business Administration

Motlow State Community College

GED -

Franklin High School
Joshua Reffegee