Osvaldo Soto Sanchez
Appleton,WI
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Detail Technician
Porsche/Audi Bergstrom
Appleton, WI
05.2025 - 08.2025
- Detailed interiors using specialized cleaning tools and techniques.
- Applied wax and polish to enhance exterior shine.
- Collaborated with team members to meet daily workload targets.
- Removed tar spots from car bodies by utilizing special solvent solutions.
- Cleaned and detailed vehicle interiors to meet high-quality standards.
- Operated pressure washers and buffers for effective cleaning processes.
- Organized detailing supplies to maintain an efficient workspace.
- Shampooed carpets and applied fabric protectors.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
Lead Store Associate
Rogan's Shoes
Appleton, WI
02.2023 - 08.2024
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Trained new employees on company policies and procedures.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Performed cash handling duties such as making change and processing payments.
Education
Architecture
UW-Milwuakee
Milwaukee05-2028
High School Diploma -
Kaukauna High School
Kaukauna, WI05-2024
Skills
- Customer service
- Employee training
- Sales transactions
- Cash handling
- Merchandise display
- Team collaboration
- Returns and exchanges handling
- Store cleanliness maintenance
- Inventory assessment
- Store organization
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
- Employee of the month
Affiliations
- Sports
- Music
- Cars
- Gym
Timeline
Detail Technician
Porsche/Audi Bergstrom
05.2025 - 08.2025
Lead Store Associate
Rogan's Shoes
02.2023 - 08.2024
Architecture
UW-Milwuakee
High School Diploma -
Kaukauna High School
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