Joshua Repman
Sandy,UT
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
9
9
years of professional experience
Work History
Account Executive
Yardi Systems
07.2022 - 01.2026
- Achieved recognition for leadership and outstanding performance in promoting cloud-based solutions to businesses with contracts above $100,000. Drove strategic sales initiatives that significantly increased market share within assigned territory. Cultivated strong executive partnerships to monitor account health and capitalize on up-selling opportunities.
Customer Support Lead
Backcountry
07.2021 - 03.2022
- Directed a team of representatives to consistently exceed quarterly performance metrics and daily service level agreements. Managed conflict resolution in high-pressure situations to deliver exceptional customer service. Developed and executed marketing campaigns informed by customer purchasing data. Achieved a promotion rate of 64% for team members within their first year.
Customer Account Manager
Backcountry
03.2017 - 07.2021
- Oversaw client engagement strategies for a $1m business portfolio. Enhanced revenue streams by delivering proactive and tailored service. Aligned product offerings with client needs to ensure optimal satisfaction.
Education
Associate of Science - UX UI Design
University of Utah
01.2022
Skills
- Relationship building and management
- Contract Negotiation
- Business Analytics
- Organizational Skill
- Technical Presentations
- B2B Sales
- Customer Advocacy
- Interpersonal Communication
- Pipeline management
- Account management
- Strategic Leadership
Timeline
Account Executive
Yardi Systems
07.2022 - 01.2026
Customer Support Lead
Backcountry
07.2021 - 03.2022
Customer Account Manager
Backcountry
03.2017 - 07.2021
Associate of Science - UX UI Design
University of Utah