Joshua Richardson
Business Development Liaison
Coweta,OK
Summary
Results-driven healthcare sales professional with 10+ years of experience in post-acute services sales, referral development, and territory growth across skilled nursing, senior living, home health, and related care settings. Strong understanding of clinical referral criteria and post-acute patient needs, including wound care, orthopedic and neurological rehabilitation, cardiopulmonary recovery, stroke recovery, tracheostomy care, speech and dysphagia therapy, and IV therapy. Proven success building strong relationships with hospitals, LTACs, physicians, case managers, discharge planners, and community partners to increase admissions and expand referral pipelines. Skilled in consultative selling, account management, in-service education, strategic partnerships, and CRM-based pipeline management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Development Liaison
MGM Healthcare Care & Rehab
10.2024 - 05.2025
- Established and maintained relationships with major Hospitals, Case Managers, Physicians, and other key referral sources across the state of Oklahoma and regions of Arkansas increasing average census.
- Conducted in-service presentations to educate healthcare professionals, patients, and families about features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM (Census Pro and Sales Force) software to manage client information, track leads, and monitor sales progress.
- Identified and tapped into new markets, significantly expanding customer base.
Senior Living Advisor
Amada Senior Care
07.2019 - 08.2024
- Successfully executed over 100 contracts with Senior Living Communities' across the state of Oklahoma for Partnership.
- Implemented innovative sales strategies that led to increased inquiries from prospective residents.
- Enhanced resident experience by providing personalized care plans and consistent communication with families.
- Increased occupancy rates of contracted communities through targeted marketing campaigns and effective community outreach with community leaders.
Business Development
A Place Close To Home Adult Day Care
01.2013 - 01.2020
- Attended industry conferences to build professional network connections that led to new business development opportunities.
- Supported business development efforts by proactively identifying potential opportunities in target markets and industries.
- Established strategic partnerships with home care agencies to drive business development and maximize revenue opportunities.
- Helped develop new guidelines for business development programs in response to community and market needs.
Education
High School Diploma -
Porter Consolidated High School
Porter, OKBachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT 05.2001 -
Skills
Certified Healthcare Sales Professional - CHAPS
Extensive knowledge of healthcare regulations
Teamwork and Collaboration
Excellent Communication
Decision-Making
Self Motivation
Problem-solving aptitude
Certification
Certified Healthcare Sales Professional - CHAPS
Timeline
Business Development Liaison
MGM Healthcare Care & Rehab
10.2024 - 05.2025
Senior Living Advisor
Amada Senior Care
07.2019 - 08.2024
Business Development
A Place Close To Home Adult Day Care
01.2013 - 01.2020
Bachelor of Science - Human Resources Management
Western Governors University
05.2001 -
High School Diploma -
Porter Consolidated High School