Joshua Rios
San Dimas,CA
Summary
Detail-driven estimator with robust background in concrete construction take-off . Experienced in budget development and bid proposals. Possess strong analytical skills, adept at interpreting blueprints and technical documents to deliver accurate project estimates.
Overview
14
14
years of professional experience
Work History
Estimator
C&F Concrete Inc.
Redlands, California
04.2017 - Current
- Reviewed blueprints and drawings for detailed quantity take-offs.
- Utilized estimating software to generate comprehensive bid proposals.
- Communicated with suppliers to obtain pricing for materials and services.
- Prepares conceptual estimates based upon limited information available at the early stages of a project.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
Call Center Representative
Kaiser Permanente
Fontana, California
01.2016 - 03.2017
- Managed high volume inbound calls from members and providers.
- Documented customer interactions accurately in the system.
- Collaborated with team members to resolve complex issues efficiently.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Parts Coordinator
Neill Aircraft Company
Long Beach, California
03.2014 - 12.2016
- Processed purchase orders and ensured timely delivery of aircraft components.
- Maintained accurate records of parts usage and stock levels for operational efficiency.
- Implemented tracking systems to monitor part availability and distribution workflows.
- Streamlined communication between departments to enhance parts coordination efforts.
Operations Manager, Customer Experience
Clarion Hotel by Choice Hotels
National City, California
12.2012 - 02.2014
- Managed daily operations to enhance guest satisfaction and service quality.
- Oversaw inventory management to ensure availability of essential supplies.
- Coordinated with departments to resolve guest issues promptly and effectively.
- Facilitated team meetings to discuss challenges and share operational updates.
Front Desk Agent
Fairfield Inn And Suites Marriott
West Covina, California
11.2011 - 12.2012
- Managed reservations and handled guest inquiries using hotel management software.
- Assisted guests with special requests and provided local area information.
- Resolved guest complaints promptly to enhance overall satisfaction experience.
Education
Geography - Geographic Information Systems
California State Polytechnic University, Pomona
Pomona, CA06-2018
Charter Oak High School
Covina, CA06-2007
Skills
- Microsoft Excel, PowerPoint, and Word
- On-screen take-off (OST) and Bluebeam knowledge
- Detailed oriented
- Problem-solving abilities
- Read and interpret building plans
- Approachable and willing to learn new techniques
References
Joseph Jaime
C& F Concrete Inc.
Project Executive
(909) 991-4022
jjaime@cfconcreteinc.com
Andrew Pedroza
C& F Concrete Inc.
Project Manager
(909) 217-8822
andrew.p@cfconcreteinc.com
Katarina Hernandez
Kaiser Permanente
Operation Manager II
(909) 837-8192
Katarina.W.Hernandez@kp.org
Benjamin Paquini
Neill Aircraft Company
Manufacturing Manager
(818) 455-9084
bpaquini@neillaircraft.com
Kenny Chiu
Fairfield Inn and Suites Marriott
Clarion Hotel by Choice Hotels
General Manager (Previously)
(626) 353-4227
kennykchiu@gmail.com
Timeline
Estimator
C&F Concrete Inc.
04.2017 - Current
Call Center Representative
Kaiser Permanente
01.2016 - 03.2017
Parts Coordinator
Neill Aircraft Company
03.2014 - 12.2016
Operations Manager, Customer Experience
Clarion Hotel by Choice Hotels
12.2012 - 02.2014
Front Desk Agent
Fairfield Inn And Suites Marriott
11.2011 - 12.2012
Geography - Geographic Information Systems
California State Polytechnic University, Pomona
Charter Oak High School